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360 Resourcing Solutions Logo 360 Resourcing Solutions · Sales

Key Account Manager Healthcare & Education (North)

United Kingdom, Letchworth Garden City · Job Posted May 27, 2026
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Job Description

We are seeking a dynamic and driven Key Account Manager for Healthcare & Education to join our Specification team in the North of England, supporting the continued success of Altro's premium flooring and wall cladding solutions. This is a pivotal role where you will develop and manage key customer relationships, influence specifications, and drive growth across major healthcare and education accounts.

Job Responsibility

  • Building and managing strategic relationships with key healthcare and education customers
  • Developing and executing Key Account Plans to grow and retain major accounts
  • Driving product specification by influencing end users and stakeholders
  • Delivering CPDs and commercial presentations (both in-person and virtual)
  • Identifying opportunities and building a strong project pipeline with your colleagues
  • Supporting projects through their lifecycle to maximise conversion
  • Negotiating agreements and establishing commercial terms where appropriate
  • Providing expert advice on Altro products, applications, and installations
  • Organising product trials to demonstrate real-world value
  • Staying up to date with industry trends, legislation, and competitor activity
  • Using CRM systems to manage and record customer interactions
  • Representing Altro at networking events, exhibitions, and industry forums
  • Encouraging customer engagement with our Voice of the Customer Programme

Requirements

  • Proven experience in a field sales or key account management role
  • Confident relationship builder with strong communication and influencing skills
  • Commercially astute with the ability to identify and convert opportunities
  • Experienced in delivering presentations and engaging with stakeholders at multiple levels
  • Self-motivated, organised, and results-driven, with strong planning skills
  • A collaborative team player with enthusiasm, drive, and a customer-focused mindset
  • Experience within healthcare, education, or construction-related sectors
  • Knowledge of specification sales or relevant product areas
  • Strong negotiation skills and understanding of market dynamics

Nice to have

  • Experience within healthcare, education, or construction-related sectors
  • Knowledge of specification sales or relevant product areas
  • Strong negotiation skills and understanding of market dynamics

What we offer

  • Car allowance
  • Private medical cover via our supplier BUPA
  • Starting holiday entitlement of 25 days, with the option to buy more
  • Defined contribution pension scheme
  • Life assurance from day one
  • Occupational Sick Pay and onsite Occupational Health Service
  • Confidential 24-hour life management and personal support service for you and your family
  • Enhanced family-friendly benefits, including Maternity, Paternity, and Shared Parental Leave
  • Free eye tests for all employees
  • A paid day off each year for volunteering
  • Free car parking at all our sites
  • Long service awards
  • Learning and Development support, regardless of your career stage
  • Various social events, including the company Christmas party
  • Retirement advice and support
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