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Key Account Manager, Global Surgical Solutions

Australia, Old Toongabbie, Sydney · Job Posted March 05, 2026
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Job Description

As a member of Baxter’s sales team, you’ll be aligned to one of our global business units and be responsible for new business, developing existing accounts and ensuring patient-centric approach in all your dealings. You’ll work within an assigned geographic area or with specific accounts to achieve or exceed personal and business goals, all in pursuit of our mission to save and sustain lives. In the sales role, you’ll have the opportunity to provide input on new markets and products, manage customer concerns, and collaborate with other teams. We have an exciting opportunity that has arisen for a dynamic Key Account Manager to join our Global Surgical Solutions (GSS) team based in Sydney covering both NSW and Victoria. Our Global Surgical Solutions team provides solutions for Operating Rooms, including Surgical Precision Tables, Surgical Lights, Surgical pendants and integration. GSS has some of the most sophisticated operating tables covering Hybrid Theatre integration, Specialty Spinal Tables and boasts the world’s only operating table that is integrated with the Da Vinci Xi surgical robot! Our technology is complemented by an industry renowned Yellofin stirrup range enhancing our growing reputation. We are seeking an enthusiastic, self-driven and passionate personality to join the new team focusing on both private and public hospitals. Reporting into the Commercial Lead you will be focusing on achieving high engagement with surgeons and theatre staff, focussing on sharing our mission with prospective customers! This is a capital sales role and best suited to a commercially focussed, results oriented individual.

Job Responsibility

  • Execute sales strategies as set by the manager and leadership team to attain quarterly and yearly sales targets
  • Develop new business and maintain existing business in order to grow the business
  • Maximise market presence by spending as much time as possible in the field with customers
  • Prepare and present sales proposals, tenders, product demonstrations and in-servicing to potential and existing customers as required
  • Negotiate price within defined schedules and guidelines as required
  • Attend corporate events as required including meetings and conferences
  • Provide in theatre case support as required
  • Support and participate in sales promotions and marketing activities as required
  • Ensure customers, prospective customers and staff are technically proficient through in-service presentations, one-on-one training, peer education and supply of information
  • Actively participate in the clinical environment by providing technical consultation as required
  • Practice excellent territory management in terms of organisation, administration & expense planning and control.
  • Monitor local inventory issues for the relevant products in conjunction with our Supply Chain team
  • Practice excellent territory management in terms of salesforce, organisation, administration & expense planning and control.
  • Ensure the CRM (Salesforce) is kept updated to ensure effective reporting
  • Ensure a strong sales pipeline and manage this effectively via CRM (Salesforce)
  • Ensure a safe working environment in accordance with the relevant Work Health and Safety (OH&S) legislation.

Requirements

  • Tertiary qualifications in a subject area related to healthcare, science degree or a similar field
  • Five years plus experience in a capital equipment sales role within the medical device/healthcare industry
  • Proven experience working within the operating theatre environment within surgical capacity is highly desirable
  • Experience with assisted technology or theatre capital infrastructure will be highly regarded
  • Excellent selling skills, including beneficial selling techniques and key account Management
  • Strong working knowledge of the tendering process
  • Proficiency in Microsoft Office applications
  • Strong negotiating and influencing skills
  • Self-motivated, positive, and responsive.
  • Ability to manage & plan your territory effectively using CRM Salesforce
  • Willingness to travel interstate is required

Nice to have

  • Proven experience working within the operating theatre environment within surgical capacity is highly desirable
  • Experience with assisted technology or theatre capital infrastructure will be highly regarded

What we offer

  • Support for Parents
  • Continuing Education/ Professional Development
  • Employee Heath & Well-Being Benefits
  • Paid Time Off
  • 2 Days a Year to Volunteer

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