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Key Account Manager - Diagnostics Solutions

United Kingdom, Glasgow 57000.00 GBP / Year · Job Posted January 12, 2026
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Job Description

As a Key Account Manager, you'll be at the heart of Scotland's healthcare transformation. This isn't just about managing accounts, it's about shaping diagnostic strategies for some of the most influential healthcare providers in the region. You'll take ownership of a £79M contract, ensuring hospitals and labs have the tools they need to deliver faster, more accurate results for patients. Your role blends strategic thinking with hands-on problem-solving: one day you'll be negotiating multi-year agreements with senior stakeholders, the next you'll be guiding a lab through the implementation of cutting-edge automation technology. You'll be the trusted advisor who turns complex challenges into tailored solutions, driving innovation and growth across Scotland and Northern UK.

Job Responsibility

  • Lead Strategic Partnerships: Own relationships with major healthcare providers and ensure long-term success
  • Drive Diagnostic Innovation: Introduce advanced blood analysis systems and full laboratory automation solutions
  • Manage High-Value Contracts: Oversee one of Europe's largest diagnostic agreements, ensuring profitability and performance
  • Deliver Tailored Solutions: Work consultatively to design solutions that improve patient outcomes and streamline workflows
  • Spot Growth Opportunities: Identify new assays, menu expansions, and technology upgrades to keep clients ahead of the curve
  • Solve Problems Fast: Provide first-line technical support and coordinate cross-functional teams for seamless implementation
  • Influence Senior Stakeholders: Negotiate multi-year agreements and lead strategic business reviews that shape healthcare delivery

Requirements

  • Based in Glasgow or nearby, with flexibility to travel across Scotland and Northern UK
  • Commercially astute, with strong negotiation and solution-selling skills
  • Adept at managing complex relationships and influencing senior decision-makers
  • Comfortable working in a fast-paced, high-stakes environment

What we offer

  • pension
  • private healthcare
  • life assurance
  • flexible perks
  • bonus (c.20% OTE)

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