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As a Key Account Manager, you'll be at the heart of Scotland's healthcare transformation. This isn't just about managing accounts, it's about shaping diagnostic strategies for some of the most influential healthcare providers in the region. You'll take ownership of a £79M contract, ensuring hospitals and labs have the tools they need to deliver faster, more accurate results for patients. Your role blends strategic thinking with hands-on problem-solving: one day you'll be negotiating multi-year agreements with senior stakeholders, the next you'll be guiding a lab through the implementation of cutting-edge automation technology. You'll be the trusted advisor who turns complex challenges into tailored solutions, driving innovation and growth across Scotland and Northern UK.
Job Responsibility:
Lead Strategic Partnerships: Own relationships with major healthcare providers and ensure long-term success
Drive Diagnostic Innovation: Introduce advanced blood analysis systems and full laboratory automation solutions
Manage High-Value Contracts: Oversee one of Europe's largest diagnostic agreements, ensuring profitability and performance
Deliver Tailored Solutions: Work consultatively to design solutions that improve patient outcomes and streamline workflows
Spot Growth Opportunities: Identify new assays, menu expansions, and technology upgrades to keep clients ahead of the curve
Solve Problems Fast: Provide first-line technical support and coordinate cross-functional teams for seamless implementation
Influence Senior Stakeholders: Negotiate multi-year agreements and lead strategic business reviews that shape healthcare delivery
Requirements:
Based in Glasgow or nearby, with flexibility to travel across Scotland and Northern UK
Commercially astute, with strong negotiation and solution-selling skills
Adept at managing complex relationships and influencing senior decision-makers
Comfortable working in a fast-paced, high-stakes environment