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Key Account Manager DACH

· Job Posted January 20, 2026
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Job Description

SIG is looking for a Key Account Manager DACH to build strong customer relationships, design long-term strategies, negotiate sales, and manage customer offers within the Food Service and/or Packaging industries.

Job Responsibility

  • Customer contact and care: single point of contact to the customer, consult the customer regarding his/her choices and build a long-term trusted relationship with the customer
  • Designs a long-term strategy on a yearly basis (in close coordination with Marketing) on how to approach the customer based on the technical solutions we are able to propose, designs and owns Customer Roadmaps in collaboration with the Marketing Department
  • Market knowledge: understand and anticipate market trends and gain insights to define new business opportunities
  • Networking & Collaboration: create relationships at all levels with customers and retailers to seize opportunities for new projects
  • Negotiates profitable sales, keeping a focus on high margins, e.g. negotiating prices & conditions for packaging material, filling machines, and services, and designs offers for filling machines and packaging material
  • Creates business cases and produces PCT (Project Calculation Tool) to sell them internally
  • Management of customer offers, from internal approval process to final pitch to the customers
  • Negotiation and contractualization of proposals and commercial terms

Requirements

  • Bachelor’s or Master’s degree in Economics, Engineering, or a comparable technical field
  • Relevant experience in Sales and/or Project Management, preferably in Food Service and/or Packaging industries
  • Proven experience in building and maintaining B2B customer relationships, ideally within system-based business models
  • Experience working in multinational organizations (preferred)
  • Hands-on experience in Digital Transformation initiatives
  • Proficient user of SAP, Salesforce, and MS Office, with the ability to work independently and derive data-driven insights
  • Fluent in German and English (written and spoken)

Nice to have

  • Ideally extensive experience in the Food Service industry & specifically prior experience in working with the aforementioned retail food & coffee house chain companies
  • Additionally, or alternatively, experience in the packaging industry and/or Bag-in-Box and Spouted Pouch category

What we offer

  • Competitive compensation
  • Opportunity to partially work from home
  • Part of a globally successful international company
  • Personal development opportunities, trainings and coaching opportunities from senior team members

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