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Key Account Manager, Brooklyn Territory

United States, San Mateo Employment contract 135000.00 - 180000.00 USD / Year · Job Posted April 23, 2026
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Job Description

The Key Account Manager (KAM) reports to the Regional Sales Director and will be a member of a specialty field team supporting Dompé’s first ophthalmic biologic product based on rhNGF (recombinant humanized nerve growth factor) for patients suffering from neurotrophic keratitis.

Job Responsibility

  • Education of healthcare professionals (cornea specialists, comprehensive ophthalmologists, and optometrists), as well as medical and office support staff including nurses, technicians, and practice administrators
  • Maintain a high level of disease and product expertise to maximize patient compliance with therapy
  • Develop center and physician-specific plans, strategically deploying messages and resources
  • Understanding the local payer dynamics that influence patient access
  • Abiding by compliance policies and core values
  • Achieves business goals on a quarterly and annual basis
  • Become an expert in the science of corneal healing and in our clinical trial data
  • Serve as a resource to aligned accounts
  • Work collaboratively with cross-functional partners
  • Create and implement an effective business plan
  • Leverage internal data and tools
  • Manage assigned territory budget effectively
  • Create, build and maintain relationships with cornea thought leaders
  • Actively participate and lead territory business planning meetings
  • Represent Dompé at professional society meetings
  • Demonstrate leadership within internal teams
  • Comply with all laws, regulations and policies that govern the conduct of Dompé activities
  • Manage assigned geography with diverse customer base of physicians and accounts
  • Overnight travel by plane and by car is required and will range from 40%-60% depending on the geography and business needs of the individual territory

Requirements

  • Bachelor's degree required
  • 5+ years of demonstrated successful relevant healthcare sales or account management experience, including being accountable for own territory and large geography
  • 3+ years of experience in biotech/specialty sales, preferred
  • Live within the stated KAM geography

Nice to have

  • Advanced educational degree or experience in the Healthcare field preferred
  • Prior work with rare or orphan disease products
  • Eye care sales experience and relationships in anterior segment therapeutic area, in both private clinic and hospital/academic setting

What we offer

  • Comprehensive medical benefits
  • Generous vacation / holiday time off
  • Competitive 401(K) matching
  • Incentive bonus

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