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Key Account Manager- OEM Americas

United States, Irvine · Job Posted May 27, 2026
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Job Description

The OEM Americas Key Account Manager – Aerospace & Defense is responsible for managing and growing strategic relationships with large OEMs in the Americas. This role drives business development, influences customer requirements, ensures the execution of key account plans, and aligns company product and technology roadmaps with customer needs.

Job Responsibility

  • Develop and execute Key Account Plans for assigned customers
  • Detect customer needs and create favorable conditions for product selection
  • Establish and manage NDAs, MoUs, and MoAs with customers
  • Build and maintain strong relationships with senior stakeholders
  • Measure customer satisfaction and manage potential issues proactively
  • Identify and pursue new business opportunities within assigned accounts
  • Influence RFIs and RFPs to align with company capabilities
  • Anticipate bid opportunities and ensure well-organized, competitive responses
  • Engage decision-makers relevant to customer programs
  • Represent the company at industry trade shows, technical events, and senior-level meetings
  • Provide customer insights, market intelligence, and competitive analysis to marketing, product management, and R&T teams
  • Align products and technical roadmaps with customer needs via Tech Days and other forums
  • Coordinate actions across product line managers, sales, programs, technical, support, quality, and operations teams
  • Participate in the preparation and presentation of commercial offers
  • Support contract negotiations and multi-program deal consistency
  • Ensure compliance with FAR/DFARS, ITAR, and export control regulations
  • Support overdue account recovery when required
  • Recommend communication actions to enhance visibility with the customer
  • Lead continuous improvement initiatives within the Key Account Management function
  • Track KPIs, forecast accuracy, and account health metrics to ensure performance

Requirements

  • Bachelor's degree in Business, Engineering, or related field is required
  • MBA preferred
  • 8–10 years of experience in aerospace key account management
  • Proven success in securing and managing complex contracts
  • Proficiency with CRM tools, Microsoft Office Suite, and familiarity with ERP/EAM/PLM systems
  • Strong knowledge of aerospace products, systems, and services
  • Awareness of competitive landscape, industry trends, and emerging technologies
  • Motivational skills
  • Communication skills
  • Negotiation skills
  • Relationship building
  • Problem-solving skills
  • Must be a U.S. Person within the meaning of ITAR

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