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As a Key Account Manager (KAM), you will be responsible for establishing and maintaining strategic partnerships with key accounts (particularly in HP channel), ensuring alignment with Amgen’s commercial strategies and customer-centric initiatives.
Job Responsibility
Build and maintain strong customer relationships: Develop trust-based partnerships with key stakeholders by understanding their needs, decision-making processes, and priorities. Deliver tailored solutions and consistent value to support shared goals and improve patient outcomes
Account strategy development: Build and execute customized account plans that reflect local market dynamics and align with brand and company objectives. Collaborate with internal teams to ensure strategic fit and flawless execution
Cross-functional coordination: Serve as a central contact point across marketing, medical, access, and supply chain teams. Ensure coordinated planning and execution to meet account needs and enhance customer impact
Market intelligence: Monitor healthcare trends, policy updates, and competitor activities. Translate insights into strategic adjustments that improve performance and identify new opportunities
Operational excellence: Drive accurate forecasting, timely reporting, and full compliance with company policies and industry regulations to ensure consistent, high-quality execution
Requirements
Bachelor's Degree and minimum of 6 years of pharmaceutical/medical device industry experience including experience as a district sales manager and sales Representative
Familiarity with the NHI and hospital policy and strong critical thinking capability related to pricing and access
In-depth knowledge of the therapeutic areas, hospital environment, customer management and pharma eco-system
Strong business acumen with excellent problem-solving, analytical, and communication skills
Ability to work independently and collaboratively, with a growth mindset and high adaptability
Willingness to travel and participate in required training programs
Nice to have
Proven experience managing more than two medical centers and successfully leading new drug listing processes
Candidates with government procurement experience will be given priority as well
What we offer
Vast opportunities to learn and move up and across our global organization
Diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table and act
Generous Total Rewards Plan comprising health, finance and wealth, work/life balance, and career benefits