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DCS Group (UK) Ltd Logo DCS Group (UK) Ltd · Sales

Key Account Manager – Pharmacy

United Kingdom, Banbury · Job Posted May 28, 2026
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Job Description

Join DCS Group as a Key Account Manager – Pharmacy. Build Partnerships. Drive Growth. Deliver Commercial Success. At DCS Group, we are passionate about delivering market-leading solutions across FMCG, health, and pharmacy categories. We are now looking for a commercially driven and relationship-focused Key Account Manager – Pharmacy to join our growing commercial team. If you thrive on building strong customer partnerships, driving sales growth, and delivering strategic commercial plans, this could be the perfect next step in your career.

Job Responsibility

  • Delivering against sales and margin targets while exceeding customer expectations
  • Building and developing strong, long-term customer relationships
  • Owning and managing volume and value forecasting across your customer group
  • Driving improvements in financial performance through customer optimisation and supplier negotiations
  • Supporting improvements in cash flow, stock holding, and logistics efficiency
  • Delivering supplier objectives in line with Joint Business Plans (JBPs)
  • Developing a deep understanding of customer KPIs, retail formats, shopper profiles, and category strategies
  • Collaborating on forecasting, account planning, and strategic business modelling
  • Managing customer investment budgets, claims, and invoicing processes
  • Influencing range, distribution, pricing, and promotional activity
  • Analysing EPOS and market data to identify trends, risks, and opportunities
  • Monitoring competitor activity and wider market performance
  • Activating promotions and features across depot and online channels
  • Producing clear and insightful reports for internal and external stakeholders
  • Resolving customer queries efficiently while maintaining excellent service standards
  • Ensuring all activities relating to medicines and medical devices comply with GDP standards

Requirements

  • Experience in account management, sales, FMCG, pharmacy, or commercial roles
  • Strong commercial awareness and a data-driven approach
  • Excellent negotiation and relationship management skills
  • The ability to manage multiple priorities in a fast-paced environment
  • Strong analytical and forecasting capabilities, including EPOS interpretation
  • Excellent organisational skills and attention to detail
  • Confidence working cross-functionally with both internal and external stakeholders
  • A proactive, self-motivated, and solutions-focused mindset

What we offer

  • Work with leading brands and major retail customers
  • Make a real commercial impact within a growing business
  • Be part of a supportive and collaborative team
  • Develop your career in a fast-paced and evolving industry
  • Contribute to strategic growth and long-term customer success
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