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Key Account Manager – Alternative Channels

Australia, Sydney · Job Posted July 04, 2026
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Job Description

At Vitaco, we're passionate about empowering healthier lives through market-leading brands including Musashi, Nutra-Life, Healtheries and Athena. As one of Australasia's leading health and wellness businesses, we're investing in the next phase of growth across Australia—and Alternative Channels is a key strategic priority. We're looking for either an experienced Key Account Manager or a high-performing National Account Executive ready to take the next step in their career. This is more than a traditional account management role. It's an opportunity to take ownership of a strategically important and rapidly growing customer portfolio, shape channel strategy, influence commercial outcomes and make a meaningful impact within a high-performing FMCG organisation. Reporting to the National Business Manager – Woolworths & Alternative Channels, you'll lead customers including Costco, Aldi, Kmart, Big W and other emerging retail partners, driving sustainable growth across some of Australia's most diverse retail models.

Job Responsibility

  • Managing and growing Alternative Channel customers including Costco, Aldi, Kmart, Big W and emerging retail partners
  • Developing and executing Joint Business Plans
  • Delivering sales, profit and market share objectives
  • Managing forecasting, pricing, promotional investment and trade spend
  • Identifying ranging, distribution and innovation opportunities
  • Building compelling customer sell stories and commercial proposals
  • Leading range reviews, customer negotiations and annual planning processes
  • Partnering cross-functionally to successfully execute customer plans

Requirements

  • FMCG sales, account management or national account experience
  • Strong commercial acumen across trade investment, pricing, forecasting and profitability
  • Experience managing customer relationships and delivering growth outcomes
  • A passion for negotiation, customer influence and commercial problem-solving
  • Strong analytical capability and confidence using customer and market data
  • A proactive mindset, strong ownership mentality and a genuine desire to make an impact

Nice to have

  • Experience managing Alternative Channels, Grocery, Costco, Aldi, Kmart, Big W or similar retail customers
  • Experience using Circana, Nielsen, Aztec or similar market data platforms
  • Tertiary qualifications in Business, Commerce, Marketing or a related discipline

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