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Axon Logo Axon · Sales

Key Account Leader

United States, Boston 99180.00 - 158688.00 USD / Year · Job Posted February 17, 2026
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Job Description

Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Job Responsibility

  • Manage and grow revenue and market share at designated agencies to maximize customer satisfaction and achieve strategic objectives
  • Develop and maintain client relationships to ultimately drive revenue growth
  • Develop and execute account strategy by collaborating with account team to deliver stronger, more relevant value propositions
  • Track customer activity in internal systems in order to execute on account strategy and identify additional opportunities
  • Cultivate customer relationships and ensure effective service delivery to accounts
  • Focus on customer's satisfaction, know the customer's business and workflows, develop proper contact network within accounts
  • Work with and bring in experts/specialists where required
  • Oversee and know all account activities for your book of business
  • Own account relationship and drive overall customer satisfaction for assigned accounts
  • Responsible for forecasting, keep management in touch with accounts in a timely fashion, gather intelligence on competitor activity, and give feedback to marketing
  • May provide customer product training as necessary
  • Accountable for individual expense budget management

Requirements

  • Minimum of 5 years of demonstrated successful customer facing Software (SaaS / Cloud) Sales Experience
  • Minimum of 3 years’ experience managing a book of business of Major Accounts
  • Solution or consultative sales experience working within complex sales processes
  • Data management experience using Salesforce (preferred) or similar CRM
  • Strong understanding of Cloud and SaaS
  • Able to travel 70% + (3-4 days a week on the road) including overnight travel
  • Able to clearly and directly articulate complex solution offerings across technical and non-technical audiences
  • Startup experience & some vertical experience
  • Law Enforcement / Public Safety experience
  • Team Player: collaborate with various team members regularly
  • Ready to own & drive the territory

What we offer

  • Competitive On-Target Earnings and 401K with employer match
  • Uncapped commissions
  • Discretionary paid time off
  • A supportive parental leave policy
  • Ride along with real police officers in real life situations, see them use technology, get inspired
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  • Develop and maintain client relationships to ultimately drive revenue growth
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  • Oversee and know all account activities for your book of business
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  • Responsible for forecasting, keep management in touch with accounts in a timely fashion, gather intelligence on competitor activity, and give feedback to marketing
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  • Develop and execute account strategy by collaborating with account team to deliver stronger, more relevant value propositions
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  • Responsible for forecasting, keep management in touch with accounts in a timely fashion, gather intelligence on competitor activity, and give feedback to marketing
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  • Capacity to deliver successful presentations and product demonstrations to large and cross-functional audiences along with ability to train, motivate, mentor, and influence peers and team members
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Expiration Date
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Flip Icon
Requirements
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  • University degree or equivalent experience and a proven sales background in the Medical Equipment or Pharma industry, including solid understanding of the hospital sales dynamics and tender process
  • Ability to handle multiple projects and set priorities
  • Capacity to deliver successful presentations and product demonstrations to large and cross-functional audiences along with ability to train, motivate, mentor, and influence peers and team members
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  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
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  • Deliver successfully sales targets as outlined in the Sales Plan for our Front Line Care portfolio (small devices)
  • Build and sustain a comprehensive grasp of the assigned product group, covering features, functionality, pricing, and warranty
  • Engage directly with healthcare professionals and decision-makers, delivering product showcases and hands-on demonstrations in hospital settings
  • Proactively identify and follow up on new and existing business opportunities
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  • Conduct effective training for distributor sales teams on the full range of connected and networked products, ensuring proficiency in selling Baxter products
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  • Act as a project manager, driving and running technology evaluations and delivering sales-generating technical solutions for large opportunities or installations
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  • Permanent contract after the first 6 months
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  • Comprehensive benefits including Medical Care, Life Insurance, Christmas bonus, co-financing for corrective glasses and lenses, Newborn baby bonus, and Multisport card
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  • Attractive PPE program available after 3 months
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