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Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.
Job Responsibility:
Manage and grow revenue and market share at designated agencies to maximize customer satisfaction and achieve strategic objectives
Develop and maintain client relationships to ultimately drive revenue growth
Develop and execute account strategy by collaborating with account team to deliver stronger, more relevant value propositions
Track customer activity in internal systems in order to execute on account strategy and identify additional opportunities
Cultivate customer relationships and ensure effective service delivery to accounts
Focus on customer's satisfaction, know the customer's business and workflows, develop proper contact network within accounts
Work with and bring in experts/specialists where required
Oversee and know all account activities for your book of business
Own account relationship and drive overall customer satisfaction for assigned accounts
Responsible for forecasting, keep management in touch with accounts in a timely fashion, gather intelligence on competitor activity, and give feedback to marketing
May provide customer product training as necessary
Accountable for individual expense budget management
Requirements:
Minimum of 5 years of demonstrated successful customer facing Software (SaaS / Cloud) Sales Experience
Minimum of 3 years’ experience managing a book of business of Major Accounts
Solution or consultative sales experience working within complex sales processes
Data management experience using Salesforce (preferred) or similar CRM
Strong understanding of Cloud and SaaS
Able to travel 70% + (3-4 days a week on the road) including overnight travel
Able to clearly and directly articulate complex solution offerings across technical and non-technical audiences
Nice to have:
Startup experience & some vertical experience
Law Enforcement / Public Safety experience
What we offer:
Competitive On-Target Earnings and 401K with employer match
Uncapped commissions
Discretionary paid time off
A supportive parental leave policy
Ride along with real police officers in real life situations, see them use technology, get inspired
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