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The Key Account Executive will maintain a high level of sales activity sufficient to ensure retention and revenue growth by generating new national business at the corporate level and maintaining the needs of current national contract customers.
Job Responsibility:
Sell new products and services to prospective national customers
Work with national contacts of assigned accounts to cultivate new sales growth
Enhance the revenue of current customer relationships in the assigned territory
Reach assigned sales quotas and facilitate the same for the entire sales department
Research and monitor all sales channels, business directories, industry ads, trade shows, web sites, and other resources to respond to any and all opportunities for revenue growth
Travel to prospective customers to proactively sell to all individuals within an organization and to maintain frequent and effective customer contact
Develop multiple contacts within customer organizations to ensure optimization of a new programs and enhanced service
Demonstrate product and serve benefits using samples, catalog, and technology available (laptop, iPad, etc.) to emphasize salable features through written submissions and presentations
Make presentations to individuals or groups using standard Company presentation materials and be prepared to modify from time to time to meet specific opportunities
Present product samples as needed to customer or prospects for review and be capable of explaining the benefits and features
Stay current on all new products and services in order to present all options available
Coordinate the effort of each department within the Company throughout new national account processes and any changes to existing relationships
Communicate with all necessary and involved corporate or local personnel to ensure quality customer service
Resolve conflicts or customer complaints in collaboration with other Company personnel
Track any problems/issues/complaints to final resolution
Utilize Customer Relationship Management Software (CRM) for recording customer and prospect information, activity and reporting
Manage or attend Company or industry or customer trade shows and events which may require travel outside the territory
Assist in collection initiatives when requested
Operate within expense budget
Requirements:
Bachelor’s degree in Business, Marketing, or Management or a minimum of eight (6) to ten (10) years of experience in an outside sale role or combination of education and experience
Advanced level of experience in Microsoft Excel, Word, PowerPoint and Outlook
Experience in reading and understanding contracts
Excellent communication and interpersonal skills
Ability to read, analyze, and interpret general business periodicals, or government regulations
Ability to write reports, and business correspondences
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
Ability to calculate figures and amounts such as discounts, interest, commissions, and percentages