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Key Account Executive - DMart

India, Mumbai · Job Posted January 07, 2026
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Job Description

The role will be a part of the HUL Modern Trade Sales team in a customer facing assignment. He/ She works in tandem with other functions viz. CM, CD-Ops, CD- Finance, CD-Supply Chain & branches. Executive would also assist the KAM in handling the account portfolio. The right candidate for this role needs to be good at customer relations and maintaining a great and positive working equation with his/her counterparts. The role requires high discipline with timelines and strong business understanding with basic negotiation skills and stakeholder management.

Job Responsibility

  • Driving the right mix and activations with the customer through effectively planning the promotions and investments along with the KAM and CSP’s
  • Ensuring that all operational work is aligned and completed on time with the customers and internal stakeholders
  • Ensuring Availability and in-store execution for the business
  • Being the voice of the customer in HUL and vice versa would be the key expectation
  • The person would be responsible for all business transactions between HUL and customers
  • The KAE job by nature requires him/her to generate practical yet creative solutions to improve execution in the accounts
  • Scope includes innovating in the areas of POSM, Ops, Merchandising, Promotion, & ways of working in his day-to-day job
  • The person would be responsible for leading and closing all operational work and day to day tasks with the customers which is very critical in ensuring customer delight
  • Managing the accounting and claim settlements with the customer to ensure clean accounting
  • The KAE manages contact with various key decision makers across the hierarchy in the modern trade accounts that he/she handles
  • He/She also handles contact with the merchandising partners

Requirements

  • MBA/PGDM degree in Sales/ Marketing with min 3-4 yrs of relevant experience
  • Strong in inter-personality and out going
  • Should be target oriented and determined selling skills is required
  • Must have a bend towards being data centric and ensuring that the business is driven by data and insights

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