CrawlJobs Logo

Key Account Contract Manager

jobs.360resourcing.co.uk Logo

360 Resourcing Solutions

Location Icon

Location:
United Kingdom , Wakefield

Category Icon
Category:
Sales

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

Act as the single point of contact for key clients, responsible for contract performance, customer satisfaction, and financial outcomes. The role ensures high‑quality delivery of planned and reactive works, drives customer retention, identifies new opportunities, and promotes the Ipsum Way and Values - working closely with Planning, Operations, Projects, Sales, and subcontractors to ensure smooth, efficient service delivery.

Job Responsibility:

  • Act as the primary client contact, ensuring clear communication and consistent service
  • Own customer satisfaction, monitor CSAT results, and drive improvement actions
  • Ensure timely renewal of contracts at appropriate pricing and margin
  • Identify new work opportunities from site visits, maintenance reports, and client budgets
  • Attend client meetings on performance, scope, issues, and future opportunities
  • Ensure work is planned, resourced, and delivered efficiently in line with H&S requirements
  • Coordinate with Planning, Operations, and Projects to schedule works and allocate competent resources
  • Manage subcontractors and suppliers to ensure they meet Ipsum’s standards
  • Review engineering reports, identify remedial actions, and progress follow‑on works in line with contractual SLA’s and KPI’s
  • Manage contract financial performance, including pricing, margins, cost control, and forecasting
  • Ensure accurate purchase orders, variations, and client approvals are in place
  • Support invoicing and Applications for Payment, ensuring timely submission and resolution of queries
  • Report on utilisation, productivity, and root causes of unproductive time

Requirements:

  • Experience of operating in a Commercial, Multi-Divisional organisation with field based service background and experience (HV industry an advantage)
  • Experience of dealing with major clients and supply chain and management of complex work streams and service management systems
  • Exceptional communication skills with a strong sense of initiative and the ability to build excellent working relationships
  • A positive and proactive mindset, willing to learn and progress with a warm, professional, and confident manner
  • Remain calm under pressure and can communicate with internal and external parties, taking personal pride in making improvements
  • A customer focused individual who is a team player. With an ability to identify where their assistance will help colleagues
  • Highly organised with excellent numeracy skills and be experienced in multitasking and prioritising own workload
  • Good organisational, presentation and punctuality skills
What we offer:
  • 24 days annual leave plus bank holidays
  • Option to buy 5 additional holidays
  • Group Personal Pension Plan
  • Career development & progression with the opportunity to earn professional qualifications
  • 24/7 access to a virtual GP and Mental health support & counselling services
  • Cycle to Work scheme
  • Discount club - supermarkets, phone bills, gyms & more
  • Life assurance cover
  • Enhanced Maternity Pay
  • Long service recognition
  • Active local social committees
  • Regular social events
  • Paid volunteering opportunities in your community

Additional Information:

Job Posted:
February 16, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Icon
360 Resourcing Solutions - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Key Account Contract Manager

Key Account Manager Mid Market

As a Key Account Manager (KAM), you play a decisive role in the growth of 360Lea...
Location
Location
Spain
Salary
Salary:
Not provided
360learning.com Logo
360Learning
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3+ years of experience in an Account Manager or sales-related function (revenue generation with a portfolio of clients)
  • Previous experiences working in the SaaS industry
  • Experience in a fast-growing environment such as start-up / scale-up, which requires agility and responsiveness
  • Active listening skills and a team player mindset
  • Excellent written and verbal communication skills
  • Fluent English (US/UK) / B2 level or equivalent (FR)
Job Responsibility
Job Responsibility
  • Take full ownership of your portfolio of customers
  • Map accounts and define an account growth strategy, prioritize your portfolio (tiering)
  • Work closely with our Client Success Partners to gather relevant information about our existing clients, in order to generate upselling
  • Prepare account reviews with our clients in order to identify areas of development
  • Conduct presentations and demonstrations of 360Learning
  • Complete the handover of your portfolio and close 30-50 K € of new ARR in your first quarter (depending on start date)
  • Ensure accurate reporting of the activity with your coach to optimize the forecast
  • Be proactive in order to improve business processes
  • Write complex business proposals and conduct business negotiations
  • Close 65-85 K€ of new ARR in your second quarter (depending on start date)
What we offer
What we offer
  • Work From Home allowance
  • social security
  • health insurance
  • unemployment insurance
  • common contingency
  • salary guarantee fund
  • Flexible hours
  • Total work from home possible anywhere in Spain
  • Diversity, Equity, and Inclusion: We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity
  • Fulltime
Read More
Arrow Right

Key Account Manager

The Key Account Manager within Mobiteam is responsible for handling the most imp...
Location
Location
Moldova; Germany , Chișinău; Berlin
Salary
Salary:
Not provided
mobiteam.de Logo
Mobiteam GmbH
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Able to multitask, prioritize, and manage time efficiently
  • Goal-oriented, organized team player
  • Self-motivated and self-directed
  • Excellent interpersonal relationship skills
  • In-depth understanding of company key clients and their position in the industry
  • Eager to expand the company with new sales, clients, and territories
  • Able to analyze data and sales statistics and translate results into better solutions
  • Excellent talking and written communication skills
  • Strong negotiation skills, with ability follow-through on client contracts
  • Proven results of delivering client solutions and meeting sales goals
Job Responsibility
Job Responsibility
  • Developing a solid and trusting relationship between major key clients and our company
  • Resolving key client issues and complaints
  • Developing a complete understanding of key account needs
  • Anticipating key account changes and improvements
  • Managing communications between key clients and internal teams
  • Managing account team assigned to each client
  • Strategic planning to improve client results
  • Negotiating contracts with the client and establishing a timeline of performance
  • Establishing and overseeing internal budgets with the company and external budgets with the client
  • Working with design, sales team, marketing, and the founder to ensure the highest quality of materials are being produced and all client needs to be met
What we offer
What we offer
  • Gather valuable practical experience in a reputable company and startup
  • Gain incredible experience from a proven track record Company
  • Be part of a professional and motivated team in an exciting industry
  • Work on a high degree on your own responsibility
  • Competitive salary and bonuses for hitting the KPIs
  • Official working contract with Mobiteam Group SRL Chisinau
  • Recommend yourself for a later career at Mobiteam GmbH Germany
  • Fulltime
Read More
Arrow Right

Key Account Manager Mid Market

As a Key Account Manager (KAM), you play a decisive role in the growth of 360Lea...
Location
Location
France , Paris
Salary
Salary:
Not provided
360learning.com Logo
360Learning
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3+ years of experience in an Account Manager or sales-related function (revenue generation with a portfolio of clients)
  • Previous experiences working in the SaaS industry
  • Experience in a fast-growing environment such as start-up / scale-up, which requires agility and responsiveness
  • Active listening skills and a team player mindset
  • Excellent written and verbal communication skills
  • Fluent English (US/UK) / B2 level or equivalent (FR)
  • Enthusiasm for our working environment
Job Responsibility
Job Responsibility
  • Take full ownership of your portfolio of customers
  • Map accounts and define an account growth strategy, prioritize your portfolio (tiering)
  • Work closely with our Client Success Partners to gather relevant information about our existing clients, in order to generate upselling
  • Prepare account reviews with our clients in order to identify areas of development
  • Conduct presentations and demonstrations of 360Learning
  • Ensure accurate reporting of the activity with your coach to optimize the forecast
  • Be proactive in order to improve business processes
  • Write complex business proposals and conduct business negotiations
  • Prepare, anticipate and ensure the renewal of clients’ contracts
  • Define action plans to generate upsells
What we offer
What we offer
  • Work From Home stipend
  • RTT
  • lunch vouchers
  • medical insurance
  • gym subscription
  • 1 month parental leave for the second parent
  • Flexible hours
  • full remote work possible anywhere in France
  • Diversity, Equity, and Inclusion: We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity
  • Corporate Social Responsibility
  • Fulltime
Read More
Arrow Right

Key Account Manager

You will be part of a commercial team managing client relationships and new busi...
Location
Location
Singapore , Singapore
Salary
Salary:
Not provided
avaloq.com Logo
Avaloq
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • At least 8-12 years of relevant sales experience up-selling to Banks, preferably in software and/or wealth management products in both On-Premise and SaaS Models
  • Experience in several banking domains
  • Bachelor's/Masters’ from a recognized institute, preferably specializing in Business / Banking / Computer Science related disciplines
  • Prior experience in managing and selling banking software packages
  • Strong in creating trustworthy long-term relationships with demanding stakeholders in situations of conflicting interests
  • Savvy in networking
  • Exceptional problem-solving skills
  • Ability to maximize customer value and embrace intrapreneurship
  • Strong in communication, presentation and conflict management skills
  • Capable in generating trust and manage resources effectively
Job Responsibility
Job Responsibility
  • Manage and further develop our customer portfolio in the region
  • Manage and coordinate all commercial and contractual aspects between Avaloq and its customers
  • Master the upselling process for products and services
  • Ensure compliance with the various contracts
  • Oversee financials
  • Handle operational business
  • Foster fruitful collaboration
  • Build and maintain effective long-term relationships with key stakeholders of highly complex accounts
  • Build up in-depth knowledge of the customer’s business, build up and maintain a network within the customer on various levels
  • Identify the major decision-makers and maintain relationship
What we offer
What we offer
  • Annual bonus
  • Flexible working
  • Instant recognition
  • Access to Udemy for professional and personal learning
  • Fulltime
Read More
Arrow Right

Enterprise Account Manager

Snappr's enterprise business is growing and needs a go-getter to scale account m...
Location
Location
Philippines , Manila
Salary
Salary:
Not provided
https://www.snappr.com Logo
Snappr
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2+ years of experience working with mid-market and enterprise accounts valued up to $50k USD
  • Excellent spoken and written English
  • Creative writer and fantastic communicator
  • Willing and able to be coached on how to sell to leads and nurture leads into opportunities
  • Data-driven mindset
  • At least four years of experience as a mid-market and enterprise AM
  • Ability to demonstrate growing accounts
  • Ability to negotiate and renew contracts
  • Organized, inquisitive nature
  • Ability to perform under pressure
Job Responsibility
Job Responsibility
  • Build and maintain relationships with mid-market and enterprise clients
  • Promptly address client concerns
  • Work closely with product and leadership teams to introduce clients to new features and products
  • Identify new business opportunities with current accounts
  • Negotiate contract terms
  • Track key metrics across accounts
What we offer
What we offer
  • Competitive salary
  • Equity ownership in the company
  • HMO (with dependents)
  • Free daily meals
  • Great workspace in Ortigas CBD
  • 20% night differential
  • Fulltime
Read More
Arrow Right

Senior Account Manager

As a Senior Account Manager at LHH, you will manage and enhance customer relatio...
Location
Location
Germany , Hamburg; Düsseldorf; Frankfurt; Munich
Salary
Salary:
Not provided
https://www.lhh.com/ Logo
LHH
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience in account management within industries such as HR-Services, Education, Coaching & Consulting, Professional Services and related
  • strong capability in project management and meeting KPIs
  • experience in CRM platforms, especially Salesforce
  • demonstrated ability to manage and grow client relationships
  • excellent communication, negotiation, and presentation skills
  • problem-solving mindset with a focus on process improvement
  • fluency in German is a must requirement
  • fluency in English
Job Responsibility
Job Responsibility
  • Develop and maintain strong relationships with key internal and external stakeholders
  • manage customer accounts, ensuring timely and high-standard fulfillment of deliverables
  • plan and implement projects to meet specific contractual deliverables and KPIs
  • maintain regular reporting and up-to-date account records using CRM systems such as Salesforce
  • engage directly with clients to understand their needs and ensure satisfaction
  • communicate continually with stakeholders to manage expectations and update them on account or project status
  • identify problems and opportunities for process improvement to enhance service delivery and client satisfaction
  • work closely with Business Developers to expand client relationships and manage the comprehensive account portfolio
  • focus on maximizing share of wallet and market share to drive revenue growth
  • adhere to the full contract management process, including contract reviews and renewals
What we offer
What we offer
  • Growth opportunities within a human resources global leader
  • we prioritize learning to stay agile in an increasingly competitive business environment
  • we foster an open-minded environment where people spark new ideas and explore alternatives
  • Fulltime
Read More
Arrow Right

Claims Account Manager

Location
Location
Salary
Salary:
Not provided
ethosbuilding.com.au Logo
Ethos Building & Restoration
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Demonstrated experience and accountability in managing own property claims portfolio
  • Insurance Contracts Act/FSRA legislation awareness
  • Ability to manage and prioritise a busy workload with effective diary management
  • Willingness to contribute within a team environment and engage with internal and external stakeholders at all levels
  • An agile learning style to grasp complex claim scenarios and multiple client requirements / expectations
  • Confident communication skills – both written and verbal
  • Excellent analytical and problem-solving skills
  • Experience in negotiation, facilitating and collaboration with multiple stakeholders on complex claims
  • Insurance industry, claims and building experience
Job Responsibility
Job Responsibility
  • Overall management and delivery of customer service to designated Client accounts
  • Maintaining a caseload of property claims
  • Timely and accurate claim decisions and resolution. Rapid escalation of matters outside authority or accountabilities
  • Comply with and maintain Service Level Agreements and Key Performance Indicators
  • Maintaining company reputation including building and insurance product integrity by complying with federal and state regulations and service standards
  • Process daily incoming and outgoing mail in a timely manner
  • Maintaining professional and technical knowledge through continuing education & training
  • Provide assistance to other staff and key clients in the event of a Catastrophe, as required
  • Work with Customer Experience Manager to understand your key clients, products, and services
  • Identify growth and revenue opportunity from existing and new clients
What we offer
What we offer
  • A competitive salary package
  • Autonomy in the role
  • A friendly and cohesive team environment
  • Full management support
  • Social club, on-site gym and end of trip facilities
Read More
Arrow Right

Territory Account Manager

The Territory Account Manager serves as the overall account lead for large named...
Location
Location
Australia , Sydney
Salary
Salary:
Not provided
https://www.hpe.com/ Logo
Hewlett Packard Enterprise
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Detailed knowledge of key customer types or customers on given products
  • 3-5 years of experience
  • Account management experience required
  • Experience in product specialty (computers, printers, servers, storage)
  • Inside Account experience of large commercial of large complexity
  • Solid IT acumen on how to align with specific company services or product lines
  • Partner organization intelligence aligned with partner management skills
  • Assess solution feasibility from a technical and business perspective to determine qualify-in/quality-out status
  • Conceptualizes and articulates well-targeted solutions in area of specialty - from proposal to contract sign off
  • Negotiation skills and ability to frame the value proposition for the customer
Job Responsibility
Job Responsibility
  • Coordinates/Owns account plans for commercial and mid-market accounts in the account planning process
  • Focuses on deals/opportunities and value and/or volume portfolio management, and selling a range of company products and solutions
  • Uses specialty to leverage existing opportunities in account
  • Establishes a professional working relationship (up to the executive level) with clients, focusing mainly on specialist buyers, e.g. IT
  • Analyzes win/loss rates and drives recommendation to improve ratios
  • Works with and leverages external partners to deliver a solution to the customer
  • Refers company volume products and certain value products to other specialists or partners as needed
  • Utilizes the support of pre-sales and specialists, and depending on account coverage with inside sales to lead deal pursuit
  • Responsible for achieving/managing quota based on regional guidelines
  • Enters and is accountable for all opportunities in pipeline tools and processes
What we offer
What we offer
  • Health & Wellbeing programs
  • Personal & Professional Development programs
  • Inclusive working environment that values varied backgrounds.
  • Fulltime
Read More
Arrow Right
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy