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We are looking for energetic and proactive co-workers for our store for the summer and even for permanent positions. With us, you will be part of a team where every day is different and where you have the opportunity to create a better everyday life for the many. IKEA stores offer a variety of job positions in different Sales, Customer Service, and Restaurant departments, as well as in Logistics. Working in IKEA store involves a lot of collaboration between different departments and functions. The workdays are varied and fast-paced, but very rewarding in a great work team! All positions include morning, evening, and weekend shifts.
Job Responsibility:
Meeting customers in various customer service situations
Strengthening overall store sales
Ensuring top-notch customer service and experience
Creating a positive shopping experience
In SALES: Actively approach and greet customers
Discover customer needs
Recommend and help plan home-furnishing solutions
Prepare sales areas
Ensure product availability
Keep department tidy and inviting
In IKEA FOOD: Ensure customers leave happy
Ensure products are top-quality and inviting
Prepare dishes, display-case goodies, and buffet items
Work at checkout and dining floor
Ensure clean, welcoming tables
Handle dishes
Serve hot dogs and soft ice cream
Sample products at Swedish Food Market
In CUSTOMER SERVICE: Help with product exchanges, returns, claims, spare parts, and orders
Ensure trolleys and shopping tools are available
Assist customers with loading
Ensure smooth payment process at checkouts
Supervise children safely in playroom
Welcome customers at entrance
Inform about offers and membership
Check and hand out customer orders at pickup point
Handle order deviations
In LOGISTICS: Ensure best possible product availability
Handle product unloading, storing, and filling sales locations
Keep sales locations fully stocked
Ensure inventory balances are accurate and up to date
Requirements:
At least 16 years old (18 for logistics and children's play area)
Good communication skills in Finnish or English
For IKEA Food roles: a valid hygiene passport
For Trolley Service: good level of physical fitness
What we offer:
Allowances according to the Collective Agreement based on actual working hours
Variety of career paths and opportunities to develop