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Kaseya Patch Management Engineer

India, Miracle Heights · Job Posted March 25, 2026
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Job Responsibility

  • Manage and deploy Windows endpoint patches using the Kaseya RMM platform across POS devices and retail infrastructure environments
  • Coordinate Windows patching across distributed endpoints, such as POS terminals, kiosks, store servers, and payment devices
  • Ensure patch deployments are executed without disrupting store operations in airport retail environments
  • Monitor endpoint health, investigate system anomalies, and track device availability across large-scale endpoint fleets
  • Manage updates for Windows operating systems, BIOS, device drivers, security software, and endpoint encryption configurations
  • Create monitoring alerts, dashboards, and health reports using tools such as PRTG and system diagnostic logs
  • Support automation initiatives for monitoring, patch validation, and incident creation using frameworks and scripting technologies
  • Integrate monitoring alerts with ServiceNow ticketing workflows and assist service teams in incident resolution
  • Investigate patch failures or endpoint outages, document troubleshooting steps, and support system stability across business-critical POS environments

Requirements

  • Kaseya Patch Management
  • Windows
  • PRTG
  • ServiceNow
  • Kaseya RMM

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