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Justice Support Caseworker

Australia, Goulburn Employment contract · Job Posted June 14, 2026
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Job Description

We are seeking a passionate and dedicated Justice Support Caseworker. This position provides cultural mentoring, case support, and community development activities throughout the Shoalhaven, Eurobodalla and Bega Valley regions of Southern NSW, including the Southern Highlands and Tablelands, to support the aims of the Aboriginal Justice Reintegration Program (Ngudjoong Billa) program.

Job Responsibility

  • Provide a minimum of four hours direct casework support per week for each client
  • Individualised Case/Cultural plans to be developed, reviewed and appropriate case closures for all clients upon exit of the casework support program as per the Justice Support Process
  • Prepare weekly Service Delivery Report and send to Youth Justice every Monday by COB
  • Document all attempts to contact clients via the data management system
  • Assist and encourage clients to develop skills necessary to achieve their set goals as per their case/cultural plans, allowing them to live a pro-social life
  • Maintain electronic records - ensuring all client documents are completed, and records are detailed and accurate, and comply with relevant legislation
  • Ensure case notes are updated within 48 hours of meeting with the client
  • Liaise with the DCJ Youth Justice and relevant support services to implement the necessary referral and support of clients on a weekly basis
  • Attend weekly custodial visits (face-to-face, audio-visual/similar, or via phone), commencing four weeks prior to the client’s release (where required)

Requirements

  • Aboriginality
  • Certificate IV level qualifications in Community Services or related area and/or demonstrated experience in these sectors
  • Sound knowledge of Aboriginal and Torres Strait Islander communities, relevant organisations and service providers in the Shoalhaven and far South Coast
  • Clear understanding of the needs of Aboriginal families and young people involved in the NSW criminal justice system
  • Demonstrated knowledge, understanding and awareness of the importance of Aboriginal cultural practices and protocols
  • Demonstrated experience in the delivery of mentoring, intensive casework or case management services
  • Demonstrated computer proficiency, including the use of Microsoft Office applications, client information and data systems
  • Ability to effectively communicate with people from a variety of backgrounds
  • Current Working with Children Check, National Police History Check and Working with Vulnerable People Registration

What we offer

  • Competitive salary
  • Monthly RDOs (Rostered Days Off)
  • Paid Christmas shutdown period in addition to standard leave entitlements
  • Up to $15,900 in tax-free income through salary packaging (NFP benefit)
  • Ongoing training, support, and career advancement opportunities
  • Opportunity to work within a supportive, dedicated team
  • Ongoing professional development and training
  • Access to a free Employee Assistance Program with confidential support for mental, emotional, financial, and physical wellbeing
  • Salary packaging
  • Generous employment conditions

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