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As a Junior Wellbeing Manager (all genders), you will be a key member of the Wellbeing team. Our Wellbeing Team goes beyond providing services; we also orchestrate workplace adjustments and deliver our longterm wellbeing strategy, while promoting and improving wellbeing at work, such as various health promotion offers, psychosocial support, a workplace wellbeing platform, sickness absence coaching and support with different life stages, including becoming a parent. In this role, you will provide essential operational and administrative support for our key wellbeing initiatives, including psychosocial risk assessments, BEM (sickness absence management), and health promotion. You will collaborate closely with internal stakeholders, such as P&O Business Partners and Works Councils, to ensure the smooth execution of these processes and support the delivery of our longterm wellbeing strategy. You will report to the Senior Lead Wellbeing and work closely with different cross-functional stakeholders.
Job Responsibility
Serve as the first point of contact for external BEM administrators
liaise with Post Office and P&O partners
maintain the shared BEM chat space
manage user access for case managers
and support the integration of new entities
Troubleshoot BEM data inconsistencies (e.g., eligibility status, absence data, contact details) and lead the implementation of process changes, including updating documents and communication flows
Administer the BEM dashboard, grant stakeholder access, provide data for ASA meetings, and prepare quarterly KPI reports for PSLT
Monitor and validate invoices against contract volumes for BEM and corporate health providers (e.g., EAP)
track budgets
and create yearly Purchase Orders
Manage end-to-end administration for Corporate Health Assessments (surveys, workshops, stakeholder alignment) and coordinate health check-ups and consultations
Maintain health-related knowledge articles and manage wellbeing tickets via Compass, ensuring accurate and timely communication for all wellbeing topics
Foster engagement and support wellbeing initiatives across the organisation by managing internal wellbeing communities and channels
Stay up-to-date with the latest research and trends in psychosocial risk management and wellbeing
Requirements
Experience in HR, Health Management, or a related field
Proven experience in administrative support, project coordination, or case management
Strong analytical mindset with the ability to manage data, spot inconsistencies, and report KPIs accurately
Familiarity with or a strong interest in Corporate Health Management standards and German occupational health regulations
Exceptional organisational skills and a meticulous approach to data and process management
Ability to communicate effectively with diverse stakeholders, including employees, P&O Business Partners, and external health providers
High level of accountability, discretion, and ability to handle sensitive/confidential employee information
Proactive, independent worker who thrives in a collaborative, cross-functional team
Fluent in English (written and spoken)
proficiency in German is highly preferred given the focus on German-specific labor processes (BEM/ASA)
What we offer
27 days of holiday a year to start for full-time employees
2 paid volunteering days a year
Hybrid working model with up to 60% remote per week, actual practice is up to each team to best support their collaboration
Work from abroad for up to 30 working days a year
Employee shares program
40% off fashion and beauty products sold and shipped by Zalando, 30% off Lounge by Zalando, discounts from external partners
Relocation assistance available (subject to prior agreement)
Family services, including counseling and support
Health and wellbeing options (including Wellhub, formerly Gympass)
Mental health support and coaching available
Drive your development through our training platform and biannual peer-to-peer review