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Junior VIP Account Manager

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Van Kaizen

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IT - Administration

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Job Description:

You will join our client as a Junior VIP Account Manager, a role designed for someone who loves crypto, gaming, and high-touch service. In this fully remote position, you will manage a portfolio of VIP players across the global crypto casino community, nurture long-term loyalty, and help shape the VIP program as it grows. Our client operates a leading online crypto casino.

Job Responsibility:

  • manage a portfolio of VIP players across the global crypto casino community
  • nurture long-term loyalty
  • help shape the VIP program as it grows
  • plan and execute VIP campaigns, promotions, and targeted activity that increases retention and lifetime value
  • work closely with marketing, analytics, and product partners to optimize the VIP experience and drive engagement for our most valuable players

Requirements:

  • 1+ year experience managing crypto VIPs, ideally in crypto gaming or Web3 environments
  • Account management experience with a proven ability to deliver high-touch client service
  • Crypto casino or online gaming experience is highly desirable
  • Strong working knowledge of CRM tools, data analysis, and KPI-driven decision making
  • Ability to plan and execute VIP campaigns, promotions, and targeted activity that increases retention and lifetime value
  • Excellent communication and relationship-building skills, with a proactive, client-first approach
  • Comfort working remotely across time zones and collaborating with cross-functional teams
  • Fluent in English
  • additional languages are a plus

Nice to have:

additional languages are a plus

What we offer:
  • flexible, inclusive work culture
  • ongoing training
  • chance to grow with a global team in the crypto and Web3 space

Additional Information:

Job Posted:
May 15, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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