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We’re looking for a Junior Field Engineer who is eager to start their career in the telematics industry. This is a field-based role supporting customers across the Hull region and surrounding areas, where you’ll play a vital part in installing, servicing and supporting Microlise technology within customer vehicles. No prior telematics experience? No problem. Full training is provided, we’re looking for the right attitude, enthusiasm and willingness to learn.
Job Responsibility:
Visiting customer sites to install, service and support Microlise products
Completing survey visits and recommending suitable technical solutions
Carrying out QA checks on Microlise products and vehicle peripherals
Managing inventory and equipment
Taking responsibility for the upkeep and safety of your company vehicle and tools
Liaising with customers at all levels in a professional manner
Supporting colleagues and contractor resources when required
Maintaining accurate, professional administration
Following internal processes and procedures
Producing reports and statistical information when needed
Requirements:
A basic knowledge of electronics or auto-electrics (or an interest in learning)
Experience working to Service Level Agreements and schedules (desirable)
An understanding of vehicle wiring diagrams (advantageous, not essential)
Strong customer service skills and a professional approach
A positive, can-do attitude and genuine desire to learn
The ability to work independently, solve problems and follow processes
Pride in delivering quality, accurate work
Strong communication skills and adaptability across audiences
Full driving licence
Valid passport (travel may be required)
Nice to have:
Experience working to Service Level Agreements and schedules
An understanding of vehicle wiring diagrams
What we offer:
Full support and training
Company vehicle
Shift allowance
Laptop
Mobile phone
Tools provided
Private medical insurance with Vitality Health including rewards such as Free Amazon Prime, Apple Watch, discounted gym membership
33 days holiday including bank holidays increasing to 38 days then further increases
Life Assurance 4 times annual salary
Free Costco membership
20% off EE mobile and line rental
Other discounts with Reward Gateway
Over 20 mental health first aiders
Employee Assistance Programmes
Easter eggs
Yearly BBQ
Christmas gifts
Annual staff awards
Great Place to Work certified
Best Workplace in the UK for Development, Technology, Wellbeing and Women