Junior Technology & Infrastructure Analyst Job at Xcede (London)

Engineering Lead Analyst

The Engineering Lead Analyst is a senior level position (Vice President) respons...

Location

Ireland , Dublin

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

6-10 years of relevant experience in an Infrastructure Engineering role
Experience working in Financial Services or a large complex and/or global environment
Strong knowledge of Intune for Mobile Device Management essential
Knowledge of BlackBerry UEM Infrastructure desirable
Experience of managing stakeholders and driving progress on projects
Consistently demonstrates clear and concise written and verbal communication
Comprehensive knowledge of design metrics, analytics tools, benchmarking activities and related reporting to identify best practices
Demonstrated analytic/diagnostic skills
Ability to work in a matrix environment and partner with virtual teams
Ability to work independently, multi-task, and take ownership of various parts of a project or initiative

Job Responsibility

Serve as a technology SME for internal and external stakeholders
Provide direction for all firm mandated controls and compliance initiatives
Define necessary system enhancements to deploy new products and process enhancements
Recommend product customization for system integration
Provide expert knowledge to assist support teams in troubleshooting issues
Advise or mentor junior team members
Impact the engineering function by influencing decisions through advice, counsel or facilitating services
Appropriately assess risk when business decisions are made

What we offer

Competitive base salary (annually reviewed)
Hybrid working model (up to 2 days working at home per week)
Additional benefits supporting well-being, living well, and saving well

Fulltime

Engineering Lead Analyst

The Engineering Lead Analyst is a senior level position responsible for leading ...

Location

South Korea , Incheon

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

6-10 years of relevant experience in an Engineering role
Experience working in Financial Services or a large complex and/or global environment
Project Management experience
Consistently demonstrates clear and concise written and verbal communication
Comprehensive knowledge of design metrics, analytics tools, benchmarking activities and related reporting to identify best practices
Demonstrated analytic/diagnostic skills
Ability to work in a matrix environment and partner with virtual teams
Ability to work independently, multi-task, and take ownership of various parts of a project or initiative
Ability to work under pressure and manage to tight deadlines or unexpected changes in expectations or requirements
Proven track record of operational process change and improvement

Job Responsibility

Serve as a technology subject matter expert for internal and external stakeholders and provide direction for all firm mandated controls and compliance initiatives, all projects within the group and in creating a technology domain roadmap
Ensure that all integration of functions meet business goals
Define necessary system enhancements to deploy new products and process enhancements
Recommend product customization for system integration
Identify problem causality, business impact and root causes
Exhibit knowledge of how own specialty area contributes to the business and apply knowledge of competitors, products and services
Advise or mentor junior team members
Impact the engineering function by influencing decisions through advice, counsel or facilitating services
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Fulltime

Engineering Lead Analyst

Engineering Lead Analyst position in Citi's Cloud Technology Services (CTS) team...

Location

India , Pune

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

12 Plus years of relevant experience in an Engineering role
Deep understanding of public cloud services adoption at scale
Expert-level understanding of AWS/GCP Cloud Network across Internet Application Hosting, B2B Connectivity, and Application Resiliency
Infrastructure as Code (IaC) Hands On Expertise with Python and Go
CI/CD experience with Terraform, Harness, Tekton, Jenkins, etc.
Testing Automation experience with Terratest, Cucumber, PytestBD, AWS Fault Injection Simulator (FIS), Chaos Mesh, etc.
Familiarity with Agile Development, DevOps, and SRE practices
Demonstrated ability to quickly learn new technologies and adapt to changing project requirements
Experience evaluating complex requirements and rationalizing them into consistent service offering
Excellent communication skills

Job Responsibility

Technical Expertise: hands-on technical contribution within product team focused on public cloud network
Collaborative Development: contribute to team of cloud engineers and full-stack software developers
Automation: Identify and develop automation initiatives to improve processes related to public cloud services consumption
Cross-Functional Partnership: collaborate with teams across Citi's technology landscape
Engineering Excellence: contribute to defining and measuring success criteria for service availability and reliability
Compliance Advocacy: ensure adherence to relevant standards, policies, and regulations
Serve as technology subject matter expert for internal and external stakeholders
Provide direction for firm mandated controls and compliance initiatives
Define necessary system enhancements to deploy new products and process enhancements
Recommend product customization for system integration

What we offer

Career growth opportunities
Opportunity to give back to community
Make real impact
Global team environment
Well-being support
Work-life balance programs

Fulltime

New

Infrastructure Technical Analyst

Do you enjoy supporting technology operations on a global level? Are you willing...

Location

India , Chennai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Technical Operations/Support experience of 6+ years is required
Network technical knowledge at CCNA level is required
Distributed knowledge related to servers is required
Problem solving, methodical with analytical skills
Good level of knowledge in network and distributed technologies
Knowledge on Data analysis and Automation tools like and languages Ansible, Python etc.
Basic knowledge on AI
Able to communicate technical terminology at the appropriate level to the audience
Good organizational and coordinating skills, able to set priorities
High-reaching and with dedication towards continual growth and self-improvement

Job Responsibility

Handling the incidents and changes in network and distributed environment to ensure operational aspects of the service delivery are being completed on time
Support the Shift Lead/Manager/Staff manager/Regional lead by executing the processes in network and distributed platforms inline to the KB procedure
Engage higher level support, Platform leads, upper management, and other stakeholders when required
Provide inputs to operations, projects and other areas and contribute to achieving the franchise goals
Partner with multiple management teams to ensure appropriate integration of functions to meet goals as well as identify and define necessary system enhancements to support process improvements
Provide technical/strategic direction and act as advisor/coach to junior analysts
Provide Tier I Technical Support for Citi’s global technology infrastructure and provide backup to the Tier 2 Technical support ETS analyst
Resolve simple, automated and scripted incidents
Execute/Coordinate or implement simple, automated and scripted changes for infrastructure requests
Provide timely response to phone calls into the Command Centre Technical Support hotline from internal colleagues within CTI, Citi business clients, vendors, and technology teams

Fulltime

New

Infrastructure Technical Analyst

Do you enjoy supporting technology operations on a global level? Are you willing...

Location

India , Chennai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Technical Operations/Support experience of 6+ years is required
Network technical knowledge at CCNA level is required
Distributed knowledge related to servers is required
Understanding of a multilayer environment is helpful
MCSE, Unix, Red Hat or any other server certification will be helpful
Bachelors/master’s degree is preferred
Problem solving, methodical with analytical skills
Good level of knowledge in network and distributed technologies
Knowledge on Data analysis and Automation tools like and languages Ansible, Python etc.
Basic knowledge on AI

Job Responsibility

Support the Shift Lead/Manager/Staff manager/Regional lead by executing the processes in network and distributed platforms inline to the KB procedure
Engage higher level support, Platform leads, upper management, and other stakeholders when required
Provide inputs to operations, projects and other areas and contribute to achieving the franchise goals
Partner with multiple management teams to ensure appropriate integration of functions to meet goals as well as identify and define necessary system enhancements to support process improvements
Provide technical/strategic direction and act as advisor/coach to junior analysts
Provide Tier I Technical Support for Citi’s global technology infrastructure and provide backup to the Tier 2 Technical support ETS analyst
Resolve simple, automated and scripted incidents
Execute/Coordinate or implement simple, automated and scripted changes for infrastructure requests
Provide timely response to phone calls into the Command Centre Technical Support hotline from internal colleagues within CTI, Citi business clients, vendors, and technology teams
Troubleshoot and provide client support for technology and infrastructure issues

Fulltime

New