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We are looking for an entry-level Systems Administrator to support end users and help maintain reliable desktop and workstation environments. This contract-to-permanent opportunity is ideal for someone who enjoys solving technical issues, setting up equipment, and ensuring employees have the tools they need to work effectively. The role combines hands-on troubleshooting with day-to-day system support across hardware, software, and user access needs.
Job Responsibility
Provide day-to-day technical support for employees by diagnosing and resolving issues related to computers, software applications, and peripheral devices
Install, configure, and maintain desktop and laptop systems to ensure dependable performance and readiness for business use
Support user account administration and access management within Active Directory environments
Troubleshoot Windows 10 workstation problems, applying fixes and updates that improve stability and usability
Assist with the upkeep of Microsoft Windows Server environments under the guidance of senior IT staff
Set up, image, and deploy hardware and related equipment for onboarding and replacement needs
Respond to support requests through multiple communication channels, documenting issues and solutions accurately
Help maintain Citrix-based access and address user connectivity or session-related problems as they arise
Requirements
Experience supporting end users in a desktop or systems administration capacity
Working knowledge of Active Directory, including basic account and access management tasks
Familiarity with Microsoft Windows Server and Windows 10 administration and troubleshooting
Hands-on experience with desktop, laptop, or workstation hardware
Exposure to Citrix technologies and the ability to assist with user access issues
Ability to identify technical problems, prioritize requests, and deliver timely resolutions
Strong communication skills with the ability to support users in a detail-oriented and service-oriented manner