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We are looking for a Junior System Engineer to join our IT team. You will assist in maintaining and optimizing our systems infrastructure, ensuring smooth operations, and resolving technical issues.
Job Responsibility:
Provide live chat support
Monitor severs and networks and escalate to the corresponding department
Provide basic customer support through ticketing system
Carry out tasks under the supervision of mentor
Identification of various server issues and act according to the guidelines
Documentation of issues
Requirements:
Excellent written and verbal communication skills
Ability to handle English language as if it is your first language
General knowledge of Networking, Hardware, software
Proficient in Linux
Good Knowledge on Web server, Mail server, DNS, FTP, SSH
Good understanding about usage and purpose of Firewalls
Good Team player - Able to work independently and well on a team
Willingness to share your knowledge with your colleagues
Passion to excel in whatever you do
Creative thinking and ability to 'think outside the box' are ESSENTIAL
Honesty and Integrity
Qualification : BCA, BTech, MCA
Experience : 0 to 1 Year
What we offer:
Competitive salary
Performance appraisal in every 6 months
Excellent growth and advancement opportunities
ESI, PF and other benefits
Certification reimbursements for selected exams like AWS Solutions Architect certification