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Assist in the kitchen, contributing to the overall success of the outlet, in accordance with corporate F&B guidelines, Hotel F&B standards and financial goals.
Job Responsibility:
Assists in the preparation and updates of individual Departmental Operations Manuals
Assists to conduct regular communications meetings and ensure that departmental briefings and meetings are effective and conducted as necessary
Provides a courteous and professional service at all times
Ensures that employees also provide excellent service to internal customers in other departments as appropriate
Handles guest and employee enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst providing a prompt follow-up
Maintains positive guest and colleague interactions with good working relationships
Maximises employee productivity through the use of multi-skilling, multi-tasking and flexible scheduling to meet the financial goals of the business as well as the expectations of the guests
Focus attention on improving productivity levels and the need to prudently manage utility/payroll costs within acceptable guidelines ensuring optimum deployment and energy efficiency of all equipment
Ensures new technology and equipment are embraced, improving productivity whilst taking work out of the system
Continuously seeks ways to assist the Outlet management to maximise their revenues and profits through innovative recipes
Work closely with other employees in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests
Buys locally available fresh products wherever possible and has limited menus which are changed frequently to ensure the guest is always offered a variety of food items
Participates in planning menus and utilisation of food surpluses and leftovers, taking into account probable number of guests, market conditions, and popularity of various dishes and frequency of menu
Reviews menus, analyses recipes, determines food, labour, overhead costs and assigns prices to menu items
Introduces and tests the market with new products which are market-orientated in terms of price and product
Serves fresh food to the guests which is prepared a la minute, is consistent in quality, and which reflects the style of the outlet concept
Supervises cooking and other kitchen personnel and co-ordinates their assignments to ensure economical and timely food production
Observes methods of food preparation and cooking, sizes of portions, and garnishing of foods to ensure food is prepared in prescribed manner as per standard
Tests cooked foods before plate-up and service
Estimates food consumption and purchases or requisitions of foodstuffs and kitchen supplies
Continuous develop special dishes through innovative recipes
Establishes and enforces nutrition and sanitation standards for outlet kitchen
Encourages the team to be supportive of Food and Beverage Division’s marketing and up-selling activities
Responds to guest comments and ensures that the relevant changes are implemented
Assist Department Head in conducting knowledge training during menu change
Requirements:
Education background preferably specializing in hotel/restaurant management or culinary arts, or equivalent experience is required
Requires a working knowledge of division operations
Working knowledge is generally learned on-the-job
Requires ability to operate computer equipment and other food & beverage computer systems
Requires the ability to operate and utilize culinary production equipment and tools effectively
What we offer:
Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Employee Discount for stays at any Four Seasons worldwide