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As Junior Solutions Manager you will enable the local sales organization to present our offer and ensure the technical correctness of the workflows offered in the pre-sales phase. The purpose of this role is to leverage deep expertise in hardware (terminals), back-end systems, and SaaS (advanced HUBs, permit systems) to support tenders and presales activities and to help win more business. Moving beyond traditional support, you will actively co-pilot high-value opportunities and equip the sales force with strong competitive knowledge. With support from your manager you will collaborate closely with regional sales teams, product management, and other Solution Managers across Europe. In this position, you will facilitate the conversion of complex technical requirements into revenue.
Job Responsibility:
Act as a trusted technical advisor throughout the sales cycle by qualifying customer needs, matching them with product capabilities, and addressing objections with credibility
Work on the technical content of complex RFPs/RFIs/tenders, collaborating with peers to build reusable templates, content libraries, and strategic 'win themes'
Bridge the gap between client use cases and product capabilities by co-creating value propositions and providing vital feedback on unmet needs to Product Management
Deliver compelling, tailored product demonstrations that highlight differentiators, technical robustness, and roadmap alignment through engaging storytelling
Empower the sales force by training teams on product updates and creating localized enablement assets such as battlecards and playbooks
Evangelize the product and build the Arrive brand by representing us at events, webinars, and industry forums
Requirements:
Bachelor or Master in computer science or engineering
2+ years of experience in a sales engineering, or technical support role, ideally with exposure to industrial hardware products in a B2B context
In-depth technical knowledge of Terminals or Kiosk systems (operational principles, components, maintenance, and integration), electronic payments, database systems and artificial intelligence alongside SaaS concepts
Exceptional communication and presentation skills, with the ability to articulate complex technical concepts clearly to both technical and non-technical audiences
Experience in providing technical trainings to sales teams, coupled with strong analytical skills and a customer-centric approach to problem-solving
Professional fluency in both English (C1) and German (C1)