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We have an exciting new opportunity within our commercial solutions team to join a huge growth area of the business. We are looking for an outgoing Junior Solutions Account Manager to foster strong relationships with our clients. The Junior Solutions Account Manager responsibilities also include working with our external sales affiliates on new business opportunities, providing clients with knowledgeable advice, guiding their choices, promptly resolving complaints, and ensuring client satisfaction. You will be managing their customer lifecycle from supporting senior Solutions Account Managers as well as the sale affiliate. To be successful as a Junior Solutions Account Manager you should be able to build positive, long-term relationships and support clients in the decision-making process by identifying solutions that most closely meet their needs.
Job Responsibility:
Manage a portfolio of accounts worth upwards of £2m to identify and grow all business opportunities to achieve revenue targets on a monthly and annual basis
Source, identify and secure new business opportunities for Equals Money cross selling and building a network of contacts / stakeholders across the accounts
Execute strategic business plans to drive performance, monitor activity and performance through account development plans
Create a personal plan on a page for your portfolio to include key projects, clients to prioritise and sales activity to exceed sales targets
Lead Monthly Key Account Reviews which focus on both current and future business opportunities
Forecast accurately to individual account level on the Equals CRM system
Report and review success as part of monthly reporting to management
Establish strong relationships at all levels with accounts to ensure opportunities are leveraged and targets achieved
Work closely with the Equals Head of Solutions Account Management
Commercial Monitoring of pricing data / FX rates through effective use of management information systems/dashboards
Use public source data to understand the client, their industry trends
Developing and maintaining a strong understanding of competitors and market trends
Requirements:
Numerical - advanced analytical skills and able to interpret reporting
Deep knowledge of the B2B payments & card issuing industry and best practice tools, systems, and processes
In-depth knowledge of IBANs, BICs and international payment systems
Strong understanding of payment architecture and routing principles
Commercially savvy - able to construct commercial pricing models
A self-starter - knows how to get things done
Excellent Communication skills, socially confident and engaging
Meeting planning and execution - structured agendas and activity on Hubspot
Sales proposal and presentations - Advanced
Proactive relationship management - internal and external stakeholders
Strong verbal and written skills
A track record of exceeding projected KPI targets
Comfortable working in a regulated business
Proven negotiation skills - for new and existing contracts
Relationship Management skills - building a multi-point engagement strategy - Advanced
Representing Equals at third party events as a subject matter expert
A role model for our values: Make it happen, Succeed together, Be the customer, Go beyond
What we offer:
25 days holiday per year + your birthday off
Opportunities for progression, development and learning new skills - £250 towards the cost of learning & development
Free onsite Nuffield Health gym & pool (London) and discounted gym membership elsewhere
GetActive with Aviva - Health and Wellbeing discounts on services and products
Interbank currency rates on travel money and international transfers