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As a Junior Software Engineer (IT Systems & Security), you will be the architect of the end-user experience. Your first 12 months will focus on Modern Endpoint Engineering; designing how we deploy, manage, and automate our fleet of laptops via MDM, reviewing our VPN and access approach and assisting with our push to achieve ISO27001 accreditation. In your second 12 months, you will leverage this foundational knowledge to pivot into Security Engineering, focusing on threat hunting, hardening, and incident response across the entire infrastructure. There will also be opportunities to get involved across our full engineering scope and our push to become known as the AI Freight Forwarder though automations and AI integrations.
Job Responsibility:
Year 1: Endpoint & Systems Engineering: MDM Administration: Lead the configuration and maintenance of our MDM platform
Support & Process Engineering: Take ownership of the IT ticketing system, building out automation for common requests and defining the standard operating procedures (SOPs) for the support team
Zero-Touch Deployment: Design and optimize 'Autopilot' or 'DEP' workflows so laptops can be shipped directly to users and configured automatically
Application Packaging: Create and maintain a library of automated application deployments and updates
Hardware Lifecycle: Manage the technical standards for the laptop fleet, including firmware security and hardware performance benchmarking
IT Service Delivery: Act as the first point of contact for technical escalations, using 'detective work' to solve complex bugs and hardware issues
AI for Productivity: Use N8N or Scripting to automate repetitive configuration tasks on remote endpoints
ISO27001: Become deeply involved with the process of getting our ISO27001 certification
Year 2: Security Engineering: Endpoint Detection & Response (EDR): Manage and tune our security agents
Vulnerability Management: Use MDM data to identify out-of-date software and hardware vulnerabilities, then automate the remediation
Hardening Standards: Implement CIS Benchmarks and 'Conditional Access' policies to ensure only healthy devices can access company data
Incident Response: Act as the primary technical responder for security alerts originating from the laptop fleet
Requirements:
MDM Exposure: Basic familiarity with or desire to learn managing devices via a central console (Intune, Jamf, Meraki, etc.)
Technical Scripting: Exposure to Python or similar languages
you should find it interesting to automate data analysis and routine tasks
Systems Curiosity: A deep interest in macOS and Windows 10/11 troubleshooting and a desire to understand how global fleets are managed
Networking: Understanding of how laptops connect securely (VPN, DNS, Wi-Fi 6, ZTNA)
Problem-Solving Mindset: You enjoy the 'detective work' of figuring out how to fix a bug or why a deployment failed
Nice to have:
Automation: Proficiency in advanced scripting for system-level changes
Security Frameworks: Understanding of NIST or Essential Eight frameworks
Compliance: Learning how to prove to auditors that our 'fleet is secure' via data and reporting
What we offer:
Generous Annual Leave
Flexible, Remote and Hybrid Working
Home Equipment Allowance
BUPA Private Medical Insurance
Annual L&D Budget
Paid Volunteering Days
Pension Scheme
Enhanced Maternity, Paternity, Adoption and Shared Parental Leave & Pay