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Junior Server

https://www.marriott.com Logo

Marriott Bonvoy

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Location:
China, Harbin

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Category:
-

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

The Junior Server position at The Ritz-Carlton Harbin involves serving food and beverages to guests, ensuring service standards are met, and maintaining cleanliness in the work area. Team members will follow company policies, ensure guest satisfaction, and demonstrate adherence to the 'Gold Standards' of The Ritz-Carlton.

Job Responsibility:

  • Serve food courses
  • serve alcoholic beverages
  • set tables according to service standards
  • handle menu inquiries
  • communicate with the kitchen
  • follow company policies and procedures
  • ensure uniform is clean and professional
  • maintain positive working relationships
  • adhere to quality standards.

Requirements:

  • Serve food courses and alcoholic beverages to guests
  • set tables according to type of event and service standards
  • answer questions on menu selections
  • communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability
  • communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen
  • record transaction in MICROS system at time of order
  • check in with guests to ensure satisfaction with each food course and/or beverages
  • maintain cleanliness of work areas, china, glass, etc., throughout the day
  • complete closing duties, including restocking items, turning off lights, etc.
  • present physical and accurate check to guest and process payment
  • follow all company and safety and security policies and procedures
  • report accidents, injuries, and unsafe work conditions to manager
  • complete safety training and certifications
  • ensure uniform and personal appearance are clean and professional
  • maintain confidentiality of proprietary information
  • protect company assets
  • welcome and acknowledge all guests according to company standards
  • anticipate and address guests’ service needs
  • assist individuals with disabilities
  • thank guests with genuine appreciation
  • develop and maintain positive working relationships with others
  • support team to reach common goals
  • listen and respond appropriately to the concerns of other employees
  • ensure adherence to quality expectations and standards
  • read and visually verify information in a variety of formats
  • stand, sit, or walk for an extended period of time
  • move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects over 50 pounds with assistance
  • grasp, turn, and manipulate objects of varying size and weight
  • move over sloping, uneven, or slippery surfaces as well as upstairs and downstairs
  • reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Nice to have:

At least 1 year of related work experience.

What we offer:
  • Work in a globally recognized luxury hospitality brand
  • support for diverse and inclusive work culture
  • safety training and certifications.

Additional Information:

Job Posted:
September 17, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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