Junior Sales Executive

• Taking orders over the phone and through email, and accurately inputting these orders into a SAP system (to create order acknowledgements, invoices and delivery notes)
• Providing customer service on any inbound or outbound calls/emails
• Working with the sales team to resolve customer queries
• Updating customer orders
• Liaising with the warehouse team to pick and arrange packing of goods for shipment
• Sending samples to customers
• General office administration (filing, answering calls)
• Grow existing business and identify new opportunities in defined areas
• Actively pursue potential leads and build strong, lasting relationships with customers
• Plan and organise visits to new and existing customers
• Maintain accurate sales records
• Collaborate with sales colleagues to identify new product opportunities
• Attend international trade shows, expenses paid
• Resolve customer complaints
• Reporting to sales managers

Minimum of three years’ experience in a customer service / sales environment

• Experience of SAP is advantageous
• Valid passport required for potential abroad travel