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STEF Langdons are experiencing exciting growth and we’re looking for a Junior Sales Administration Assistant to join our team. This is a great opportunity for someone looking to start or develop their career, gaining hands-on experience while working within a busy and dynamic sales team.
Job Responsibility:
Provide administrative support to the Sales Support Administrator and Regional Account Managers/Sales Executives across the UK
Process, progress and monitor customer orders, including booking jobs where required
Process customer payments and maintain accurate daily records
Assist with the preparation of customer estimates and quotations
Handle enquiries from new and existing customers, ensuring a professional and timely response
Process new customer accounts, including credit applications and system set-up
Maintain accurate sales records, documentation and internal systems (e.g. SAP and CRM)
Support sales activity, including marketing materials and customer communications
Manage customer queries and complaints, escalating where appropriate
Provide general sales support and cover within the Sales Office as required
Undertake any other duties to support the effective operation of the sales department
Requirements:
Previous experience in a customer service or administrative role (sales experience desirable)
Understanding of business operations and sales environments
Strong verbal and written communication skills
Good attention to detail and ability to maintain accurate records
Confident IT skills, including Microsoft Office and database systems
Ability to organise and prioritise tasks, working to deadlines
A proactive approach with the ability to use initiative and solve problems
Numerate, with the ability to handle basic financial information accurately
A team player with a positive attitude and willingness to support others
Calm under pressure and able to manage a varied workload
Willingness to support other areas of the business as required
Nice to have:
Experience using systems such as SAP or CRM
Knowledge of customer-focused service delivery
Business Administration qualification (Level 2 or equivalent)
Experience using Microsoft Outlook, Word and Excel
What we offer:
Free onsite parking
Employee Assistance Programme
Staff Discount Scheme
Long Service Bonus Payments
Annual pay review
Company sick pay
Free inhouse job specific training and development