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We’re looking for a Junior Regional Operations Manager to ensure operational standards are consistent across the north region. Using your commercial awareness and focus, you will be leading and directing the Depot Operations Teams to ensure strategy implementation.
Job Responsibility:
Continually assess each branch's performance with regard to standards of presentation, customer service, customer trading, housekeeping and administration
Use benchmarking techniques and best practice across the Region to continually improve the quality of branch operations
Ensure that branches implement pricing and promotions effectively
Ensure that branch management has a coherent business-building commercial plan and that is regularly reviewed in light of local market conditions
Management of Depot P&Ls, monitoring performance against agreed KPIs
Define weekly, monthly and quarterly ways of working that drives financial performance
Be a positive role model of our culture and ways of working
Listen to and be the champion of the Depots
Ensure appropriate policies, processes and effective administration is in place to keep the business legally compliant and reduce any risk
Develop Operational KPIs and MI reporting that will drive improvements, behaviours and accountabilities across the business
Support the Regional Operations Manager
Requirements:
Significant experience of leading teams in operational roles
Experience of both Retail and Wholesale markets with evidence of delivering results in both
Experience of successfully leading Change Programmes
Proven track record in building high performing teams
Constantly demonstrates clarity of thought and an ability to act on it
Capable of making tough decisions and implementing them
Commercially focused and committed to achieving targets
Focused and driven on the achievement of all financial targets
Has the ability to give clear direction and delegates appropriately to empower and develop others
Highly experienced people management skills
High capacity to drive improvements through a team to get them to deliver willingly and well
An ability to think outside the box whilst remaining practical
Proven track record of developing talent
What we offer:
Competitive salary
Pension
22 days annual leave plus the option to buy additional days