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Junior Receptionist

Australia, Campbelltown · Job Posted January 20, 2026
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Job Description

Seeking a meaningful role in a supportive team? We’re looking for a friendly and organised Junior Receptionist to be the welcoming face of Believe and Achieve Paediatric Therapy. Our therapists work with children with a range of conditions, backgrounds and diagnoses, aged 0 to 16. At Believe and Achieve Paediatric Therapy, we are passionate about celebrating each child’s strengths and creating a welcoming, supportive environment for families and staff. As our Junior Receptionist, you’ll be the friendly first point of contact for families, helping to create a warm and welcoming clinic environment. Your day will include managing bookings and schedules, answering phone calls, responding to emails and supporting therapists and the waiting room. You’ll help prepare and organise therapy resources, handle paperwork, assist with light cleaning to keep the clinic tidy, and proofread documents as needed. You’ll also support the therapy team, helping their day run smoothly and ensuring families feel comfortable and supported from the moment they arrive. Every day brings a mix of tasks, interaction with families, and opportunities to learn and grow in a dynamic, child-focused environment. Working days: Mondays and Fridays 9:00am - 5:00pm Are you passionate about helping children to believe in themselves and achieve their goals? Join our team!

Job Responsibility

  • Be the friendly first point of contact for families, helping to create a warm and welcoming clinic environment
  • Managing bookings and schedules
  • Answering phone calls
  • Responding to emails
  • Supporting therapists and the waiting room
  • Help prepare and organise therapy resources
  • Handle paperwork
  • Assist with light cleaning to keep the clinic tidy
  • Proofread documents as needed
  • Support the therapy team, helping their day run smoothly and ensuring families feel comfortable and supported from the moment they arrive

Requirements

  • A genuine interest in working in a paediatric setting and supporting children and families
  • Friendly, calm and professional manner at the front desk and over the phone
  • Strong verbal and written communication skills with children, families and professionals
  • Strong organisational skills with excellent time management and attention to detail
  • Ability to multitask and manage competing priorities in a fast paced clinic environment
  • Willingness to learn clinic systems, policies and administrative processes
  • Confidence using computers, email, phone systems and practice management software
  • Ability to work independently and as part of a multidisciplinary therapy team
  • Reliable, punctual and consistent in attendance
  • Paid Working With Children Check

What we offer

  • Positive workplace culture – Fun, welcoming and relaxed working environment
  • Opportunities to learn and grow - Exposure to the paediatric therapy environment with ongoing guidance, training and opportunities to build administrative and customer service skills
  • Convenient and central location – Walking distance to Campbelltown Train Station, eateries and local shopping mall. Free council parking
  • Supportive onboarding and training – Structured induction with hands on support to help build confidence in the role
  • Close knit team environment – Daily interaction with therapists and families, with a strong sense of teamwork and shared purpose
  • Purpose driven work – Opportunity to make a meaningful difference by supporting children and families at the first point of contact
  • Stable clinic hours – Consistent weekday hours with no evening or weekend shifts
  • Employee wellbeing focus – A workplace that values balance, understanding and mutual support

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