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Our Advisors & Consulting Services team combines traditional management consulting with Mastercard’s rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants. The Advisors & Consulting Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Program Management consultants lead clients through business transformations by implementing strategically important Mastercard assets and services to bring value and drive growth. They serve as the Center of Engagement across all stakeholders within Mastercard and the client’s organization.
Job Responsibility:
Manage individual projects with minimal supervision, including tracking metrics, handling complex analyses, and preparing communications to report back to client and internal leadership
Develop practical recommendations, contribute to team discussions on implications of analyses, and work alongside the client’s staff on each project, assisting with implementation tasks
Provide input on multiple small and large high-value projects across a range of industries and problem statements
Contribute proven, accredited change skills, domain experience, and delivery methodology to help clients drive measurable value
Collaborate with Mastercard team to understand clients’ needs, challenges, agenda, and risks
Develop working relationship with client analysts/managers, and act as trusted and reliable partner
Identify resources and assign responsibilities, track, and forecast effort and report on expense vs. earned value
Collaborate with senior project delivery consultants to implement strategically important assets and services
Independently coordinate a complex range of activities and effectively identify and proactively solution risks and impacts on timelines
Lead internal and client meetings with strong communication skills
Contribute to the firm's intellectual capital and be a strong brand ambassador for Mastercard and Data & Services
Receive mentorship from consulting leaders for professional growth and development
Requirements:
Undergraduate degree with work experience in project management and change management methodologies and techniques
At least 3 years of Project Management experience
Exposure to financial institutions, payments, and/or consultancies
Relevant teamwork and client or internal stakeholder management experience
Logical, structured thinking
Advanced Word, Excel, and PowerPoint skills
Ability to perform multiple tasks with multiple clients in a fast-paced, deadline-driven environment
Ability to communicate effectively in English (mandatory), French (mandatory), Dutch (mandatory) and Flemish (preferred)
Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs
Nice to have:
Have completed or interested in pursuing recognized professional accreditation, such as Project Management Professional (PMP)
Knowledge of Project Management tools
Exposure to payments and/or retail banking or financial institutions
Ability to identify problems, brainstorm and analyze answers, and implement the best solutions