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We are recruiting for a Client Coordinator to join our team in Gateshead. You will have an opportunity to work with some of the world's leading brands! This is position is focused on client services and client support. You will be working with a client where you will provide a unique service, you will be part of the client services team who are responsible for the communication of technical information for the purpose of creating new and existing product packaging. Full training will be given.
Job Responsibility:
Liaising daily with the Product Launch and Change team
Interacting with the Artwork Production and QC team
The entering of client information into the Product Lifestyle Management system
Communicating job progress and answering customer queries by telephone, email
Interpreting results/reports and taking appropriate actions, liaising with staff and clients
Producing electronic certificates, reports and invoices in an accurate and timely manner
Contributing to credit control activities as required
Liaise with and support the Global sales and marketing managers as required
Booking in and sending out of samples
Participation in team meetings and following through actions/projects
Contributing to the upkeep and improvement of office processes and procedures
Requirements:
Enjoy working as part of a team
Ability to communicate with staff, clients and at all levels
Good IT skills including MS Word, Excel and Outlook
Good literacy and numeracy skills
Work under pressure and to be able to determine and organise priorities, with minimal supervision
Nice to have:
Strong administration and organisational skills
Experience working in a fast-paced artwork and packaging environment
Experience in a position requiring excellent attention to detail coupled with strong telephone skills
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