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Helpware is a technology-driven American company with offices in the USA, Poland, Germany, Albania, Georgia, Ukraine, Mexico, the Philippines, and Uganda, providing Customer Experience & Operational Support services for modern companies. Our team of professionals is driven by the purpose of delivering best-in-class value-adding solutions to our partners by leveraging our empowered teams, innovative solutions, and technologies. We are looking for a motivated Junior People Partner who is eager to grow in the HR field. In this role, curiosity, strong communication skills, and a willingness to learn are just as important as prior experience.
Job Responsibility:
Support the employee lifecycle: onboarding, probation tracking, performance reviews, and offboarding
Maintain HR documentation and employee data accuracy
Assist with implementation and improvement of HR processes and policies
Provide first-level support to employees on HR-related questions
Support managers in team engagement, performance tracking, and employee experience
Help coordinate performance and feedback cycles
Collect and analyze basic HR data (surveys, engagement metrics)
Support internal communications, including announcements, content creation, and maintaining internal channels
Assist with employee engagement initiatives, including events, presentations, and experience & recognition programs
Requirements:
6+ month of experience in HR or people-related roles like Junior HR Manager, Recruiter, Sourcer etc.
Basic understanding of HR processes
Basic knowledge of MS Office
Interest in HR and people development
Upper-intermediate or higher English and Ukrainian (both written and spoken)
Strong communication and interpersonal skills
Proactive mindset and willingness to learn
Good organizational and analytical skills
Nice to have:
Experience in organizing and managing engagement activities will be considered a plus
Bachelor's degree in human resources, Business Administration, Psychology, or a related field will be considered a plus
HR-related certifications or courses will be considered a plus
What we offer:
Competitive compensation
Career Development opportunities
Medical insurance after the trial period
Possibility to work remotely
Business hours: Monday - Friday, 10 am - 7 pm or 11 am - 8 pm Kyiv time
English classes
Corporate training and parties
Family environment with an extremely friendly team and unlimited support