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Junior Payments Operations Specialist

Bulgaria, Sofia · Job Posted February 21, 2026
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Job Description

Our mission is to enable everyone to build wealth. We reinvent how trading and investing work by creating exceptional products people love. Fostering a culture of excellence and high velocity is the key to our success. Today, we serve over 5 million clients, with more than €30 billion in assets under management - a testament to the scale and trust we’ve built in just a few years.

Job Responsibility

  • Process customer payments according to established departmental procedures
  • Provide support to other departments as needed, including but not limited to Customer Care, Fraud, Risk, Finance
  • Escalate complex customer issues to supervisor or manager as needed
  • Adhere to all company policies and procedures
  • Maintain confidentiality of customer information at all times

Requirements

  • Educational background in Finance, Economics or similar
  • A background of interaction and familiarity with Risk and Compliance Protocols
  • Highly adaptable to changing circumstances and priorities
  • Strong interpersonal communication & collaboration skills and time management skills
  • Ability to learn quickly and work both independently and as a team

What we offer

  • Challenges that will help you grow and realize your potential really fast
  • Opportunity to make a significant impact - you will build innovative services and see them used by millions of investors
  • Work with smart, spirited, helpful, high-performing colleagues with a common goal
  • An environment where nothing is set in stone. Ideas over hierarchy
  • Appreciation for your talent and ideas
  • Generous remuneration package, including annual bonuses
  • Excellent social benefits package, including private health insurance, sports card, and 25 days of paid vacation per year
  • Delicious treats and a spacious game room

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