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Junior Partner Representative role at Fever, the world’s leading tech platform for culture and live entertainment. The role involves supporting partners, managing onboarding, and working with the Sales Team to help achieve Fever's mission of democratizing access to culture and entertainment.
Job Responsibility:
Manage the onboarding of new partners, guiding them through the first steps
Give support to partners providing accurate, valid and complete information, solving questions and problems
Guide the partners through our internal platform
Assist partners in the billing process
Maintain close communications with the Sales Team
Translate new deals provided by the Sales Team into standardized information for operational purposes
Follow communication procedures, guidelines, and policies to deliver the best possible service to the partner
Requirements:
1-2 years of relevant experience in dealing with partners
Comfortable in a fast-paced working environment
Excellent interpersonal and communication skills (both oral and written)
Able to handle delicate conversations with a calm, problem-solving approach
Advanced English and Spanish level
Go-ahead type of person, organized and motivated
Excellent eye for detail and accuracy
What we offer:
Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance
40% discount on all Fever events and experiences
Work in a location in the heart of Mexico City
Home-office friendly
Health and dental insurance
Gympass membership
Responsibility from day one and professional and personal growth
Great work environment with a young, international team of talented people to work with