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Junior P&C Services Specialist with Polish and English

Poland, Poznań Employment contract · Job Posted January 18, 2026
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Job Description

In the P&C Poland team, together with other Junior Specialists, Specialists and Senior Specialists, you will process P&C and payroll matters for the Co-workers of IKEA stores and units in Poland. This includes answering colleagues’ questions related to HR Administration and Payroll (via email and phone) or handling their personal data. You will be supported in your daily work by Team Leaders and their Deputies, whom you can consult in demanding situations. You can also count on your Buddy who will help you get to know IKEA’s culture and values and successfully get through the onboarding process.

Job Responsibility

  • Processing of ongoing orders from the country (e.g., request for a change to an Co-worker’s employment terms)
  • Contact with the national P&C unit (e.g., clarification of an error in an insurance application)
  • Working in Excel (e.g., extracting a report from the system)
  • Work at a “helpline”, i.e. Co-workers' support line (telephone/e-mail/chat)
  • Reviewing company news
  • Processing P&C and payroll matters for the Co-workers of IKEA stores and units in Poland
  • Answering colleagues’ questions related to HR Administration and Payroll (via email and phone)
  • Handling personal data

Requirements

  • Proficiency in Polish and English
  • Background in P&C, payroll or English philology (appreciated but not mandatory)
  • Skills in MS Office
  • Ability to establish relationships and nurture a relaxed atmosphere
  • Caring for the planet and people
  • Love for learning, initiative, and not shying away from a challenge
  • Enjoy self-development and discovering passions and new talents

Nice to have

Background in P&C, payroll or English philology

What we offer

  • Hybrid working model
  • Fantastic office furnished with IKEA furniture
  • Free underground parking with electric charger and bicycle parking
  • Stable employment (employment contract)
  • Flexible working hours (start between 7 and 10 a.m.)
  • Annual appreciation bonus dependent on performance
  • Homework allowance
  • Cafeteria system (e.g., Multisport card, cinema tickets, shopping vouchers, medical package for relatives)
  • Tack! loyalty programme – additional financial bonus for longer service
  • Private medical care for IKEA Co-workers and their families
  • Wellbeing support – Edenred prepaid lunch card, Employee Assistance Programme
  • Personal accident insurance and pension plan
  • Jubilee awards, gifts and special events
  • Additional 4-week paternity leave
  • Cofinancing of language courses

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