Junior Operational Security Manager

• Manage and oversee SOC operations and delivery of managed security services to clients
• Monitor service performance against SLAs and KPIs, ensuring consistent and high-quality execution
• Implement standard procedures and best practices for incident management, threat monitoring, and vulnerability assessments
• Serve as the escalation point for client concerns and day-to-day operational issues
• Conduct regular reviews and contribute to client reports and communications
• Coordinate and manage incident response efforts in collaboration with senior SOC staff and technical teams
• Ensure timely detection, escalation, containment, and resolution of security incidents
• Support post-incident reviews and help implement recommendations for continuous improvement
• Lead and mentor a team of SOC analysts, providing regular feedback and training
• Organise team schedules to maintain 24/7 SOC coverage (if applicable)
• Promote knowledge sharing and adherence to operational playbooks and standards
• Identify opportunities to streamline processes and improve SOC effectiveness
• Support implementation of tools and automation to enhance detection and response
• Assist with operational maturity assessments and track metrics like MTTD and MTTR
• Work with internal stakeholders and technical teams to ensure smooth service delivery
• Provide input into customer-facing documentation, such as incident summaries and operational dashboards
• Maintain awareness of emerging threats and ensure appropriate measures are taken

• 5+ years in a Security Operations Centre or related security environment
• At least 2 years of experience in a team lead or supervisory role
• Strong understanding of incident detection, escalation, and resolution processes
• Experience with tools like SIEM, IDS/IPS, endpoint protection, and threat intelligence platforms
• Ability to manage team performance and guide junior staff in their development
• Excellent verbal and written communication skills
• Strong attention to detail and commitment to quality
• Relevant certifications (e.g., CompTIA Security+, GCIH, SSCP, CEH)
• Eligible for UK SC clearance

CISSP or CISM is a plus but not mandatory

• We offer a range of tailored benefits that support your physical, emotional, and financial wellbeing
• Our Learning and Development team ensure that there are continuous growth and development opportunities for our people
• We also offer the opportunity to have flexible work options