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Junior Network Support Engineer – 24/7 team

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DXC Technology

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Location:
Bulgaria , Sofia ▼

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

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Job Description:

We are looking for Junior Network Support Engineers to join a dedicated 24/7 team. This is a unique opportunity to work closely with multiple, high-profile clients, supporting and maintaining their network infrastructure. You’ll be part of a sub-team focused on cutting-edge data center technologies, with the chance to make a real impact. At DXC, we value collaboration, ownership, and continuous learning — and we’d love for you to be part of this exciting journey!

Job Responsibility:

  • Maintaining and supporting variety of Network equipment and technologies
  • Categorizing and prioritizing the Incident to work on it quickly and efficiently
  • Defining an action plan for diagnosis and troubleshoot Incidents with the aim to restore normal service
  • Efficiently using the technical scripts, diagnostic tools, and a known error database
  • Communicating with the customer on a professional level, cooperation with team members, other support teams and 3rd party providers
  • Work on shift in 24/7 coverage rotation – 2 day shifts, 2 night shifts and 4 days off.

Requirements:

  • High school diploma preferably in Telecommunications, Computer Science, Computer Engineering
  • Good understanding of network fundamentals – OSI model, TCP/IP, IP addressing, subnetting, ARP, Port Security and NAT
  • Familiarity with routing and switching concepts (e.g., OSPF, BGP, Ethernet, VLANs)
  • Understanding and adherence to the ITIL framework (Change Management, etc.)
  • Highly adaptable with ability to work in dynamic international and multicultural environment
  • Fluent verbal and written English.

Nice to have:

  • Experience with Cisco and HP/Aruba network technologies
  • Cisco CCNA and/or other equivalent network certification
  • Experience in enterprise environments or large-scale network operations.
What we offer:
  • Competitive compensation
  • 24 days of paid vacation
  • Comprehensive medical and life insurance
  • Monthly food vouchers
  • Access to premium learning platforms
  • Company-sponsored certifications
  • Employee Recognition Program
  • Employee Referral Program
  • Discounts and special offers with employee badge
  • 24/7 support for you and your family
  • Wellbeing resources
  • Join meaningful initiatives that give back to the community.

Additional Information:

Job Posted:
May 04, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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