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This marketing executive role supports the delivery of customer engagement, loyalty and sales activity across direct mail and CRM campaigns. The role offers hands-on experience in planning and delivering marketing communications that make a real impact. The role will provide experience in creating communications that are engaging, on brand and customer focused, while also developing skills in campaign production, analysis and reporting.
Job Responsibility
Support the planning and delivery of direct mail campaigns, particularly magazines, for UK and US customers to help drive engagement, customer loyalty and sales
Help plan and deliver direct mail communications accurately and on time, with support from the wider team
Help to manage the planning and production of the magazine using Monday.com
Assist with budget tracking and delivering campaigns within budget
Ensure all communications and marketing materials reflect Bravissimo's brand values, tone of voice and style guidelines
Collaborate with a wide range of colleagues and stakeholders to support integrated multi-channel campaigns and build strong working relationships
Work closely with the Email Marketing Executive to support BAU campaigns for the US market, including planning and building emails, flow maintenance and reporting
Provide administrative support across the magazine and CRM programmes, including raising purchase orders, resolving data queries and managing shared inboxes
Requirements
A recent graduate, ideally with a relevant degree or 1-2 years experience in a marketing role
Strong attention to detail and a careful approach to completing tasks accurately
Good organisational skills, with the ability to manage tasks, prioritise and meet deadlines
Good written and verbal communication skills
Confidence to work with different teams and a willingness to build positive working relationships with internal and external stakeholders
An interest in customer behaviour, trading performance and marketing results
A logical thinker with a willingness to learn, ask questions and improve processes
Eager to learn and develop in a fast-paced marketing environment
Proactive, organised and willing to take ownership of tasks
Naturally customer focused, with an interest in creating a positive customer experience
Adaptable, collaborative and excited to contribute to the wider success of the business
What we offer
Up to 25 days holiday
The opportunity to buy up to 5 additional days holiday each year
Access to free and confidential 24/7 employee support from Retail Trust
50% discount on full priced items for you, your family & friends, up to a limit
Healthcare Cash Plan for you and up to 4 children through Medicash
Employer pension contributions up to 6%
Life Assurance
Great training and learning resources
Long service awards after 5 years' service
Access to new and upcoming products, with the opportunity to provide feedback
Access to discounts at many retailers, day out destinations and gyms through Retail Trust and Medicash