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Junior IT Support

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Thoth AI

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Location:
Indonesia , South Jakarta

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Assist with desktop PC setup and deployment for new employees; Install and connect hardware components (desktop, monitor, keyboard, mouse, cables, peripherals); Perform basic BIOS and hardware checks; Install and configure Windows OS according to company standards; Apply Windows security configurations, including: Disabling USB data storage and unauthorized removable media; Applying local security policies and basic system hardening; Install required standard software and updates; Follow IT documentation, checklists, and instructions provided by permanent IT staff; Perform basic testing and verification before device handover; Accurately record setup status and report issues or exceptions; Escalate technical problems to permanent IT staff when required

Job Responsibility:

  • Assist with desktop PC setup and deployment for new employees
  • Install and connect hardware components
  • Perform basic BIOS and hardware checks
  • Install and configure Windows OS according to company standards
  • Apply Windows security configurations including disabling USB data storage and unauthorized removable media, applying local security policies and basic system hardening
  • Install required standard software and updates
  • Follow IT documentation, checklists, and instructions
  • Perform basic testing and verification before device handover
  • Accurately record setup status and report issues or exceptions
  • Escalate technical problems to permanent IT staff

Requirements:

  • Bachelor's degree (S1/D4) with a relevant major
  • Previous work experience/internship in IT support field is a plus
  • Proficiency in English
  • Familiarity with Group Policy, local security policies, or endpoint security tools

Nice to have:

Previous work experience/internship in IT support field

Additional Information:

Job Posted:
May 16, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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