Junior IT Support Job at Thoth AI (South Jakarta)

Junior IT Support Specialist

We are looking for an IT Support Specialist to join our multinational client, a ...

Location

Hungary , Szentendre

Salary:

Not provided

Randstad

Expiration Date

July 05, 2026

Requirements

0-3 years of relevant work experience
Education specialized in IT
Confident verbal and written communication skills in English
Team player and customer oriented attitude
Recent graduates are welcome to apply

Job Responsibility

Assist users with hardware and software issues
Troubleshoot problems with computers, peripherals (e.g.: printers), mobile devices, and other technology products
Perform routine maintenance on IT systems to ensure they are functioning optimally
Install and update software applications
Replace or upgrade hardware components
Manage network accounts and security group permissions
Conduct regular security audits and take steps to remediate vulnerabilities
Monitor network performance, ensure network security, resolve problems related to local area networks (LAN) and wide area networks (WAN)
Educate staff about proper use of IT resources and security best practices
Provide training for new software or hardware deployed within the organization

What we offer

great working conditions
competitive compensation package
opportunity for professional development

Fulltime

!

Junior IT Support Technician

Are you an up and coming IT Support professional looking to take the next step i...

Location

United Kingdom , Swindon

Salary:

25000.00 - 28000.00 GBP / Year

Hunter Selection | B Corp™

Expiration Date

Until further notice

Requirements

Around 1-2 years’ experience in a customer-facing IT support or service desk role
Confident working with Windows, Office 365, Active Directory and basic networking principles
Experience using any recognised ticketing system
Comfortable speaking with users at all levels and explaining fixes clearly
Strong attention to detail and a methodical, organised approach
CompTIA A+, Network+ or similar qualifications are beneficial

Job Responsibility

Act as the first point of contact for all user IT queries
Diagnose and resolve common issues across desktops, laptops, software and peripherals
Pass on more complex or long-running issues to the 2nd Line function
Contribute to internal documentation and “how‑to” guidance
Support account setups, permissions, device preparation, and other onboarding tasks
Follow established IT processes to ensure smooth day‑to‑day operations

What we offer

Pension
Free parking
Incentives
Events

Fulltime

Junior IT Support Engineer

Realize your potential by joining the leading performance-driven advertising com...

Location

United Kingdom , London

Salary:

Not provided

Taboola

Expiration Date

Until further notice

Requirements

0-2 years of experience in a technical or customer service environment (internships or personal project experience considered)
Demonstrable ability to troubleshoot, install, and support issues specific to Microsoft Windows (10/11) and Apple macOS
Foundational knowledge of computer hardware, software, mobile devices, and basic networking concepts (TCP/IP, DNS, DHCP)
Exceptional verbal and written communication skills with a patient, professional, and friendly approach to dealing with users of varying technical abilities
A logical and analytical approach to diagnosing problems and finding effective solutions quickly

Job Responsibility

Respond to, log, prioritize, and resolve support requests (tickets, emails, Chat) promptly and courteously, ensuring resolution times meet agreed-upon Service Level Agreements (SLAs)
Provide technical support for employee devices, including setup, configuration, and troubleshooting of both Windows 10/11 laptops/desktops and Apple macOS hardware (MacBooks Pro/Air)
Perform routine administration tasks, including password resets, onboarding, termination, and access management within Active Directory, and other key business systems
Install, configure, and troubleshoot standard business applications, including the Microsoft 365 suite (Outlook, Word) Google Workspace (Sheets, Slides, Docs, Meet) and other proprietary or cloud-based software
Diagnose and resolve basic hardware issues related to laptops, monitors, printers, and peripheral devices (e.g., docking stations, webcams)
Accurately document all incidents, troubleshooting steps, and resolutions in the ticketing system to maintain a comprehensive knowledge base for the team and future self-service options
Timely and clearly escalate complex or unresolved issues to the team or to 2nd Line Support or relevant specialized teams, ensuring detailed notes are provided

What we offer

25 days holiday
excellent health insurance
some flexible working
free breakfast and lunch every day
stock options
Perkbox

Junior IT Support Specialist

The Junior IT Support Specialist plays a critical role in our mission. You’ll wo...

Location

United States , Raleigh

Salary:

Not provided

Carimus

Expiration Date

Until further notice

Requirements

2–3 years of experience in an IT support, helpdesk, or service desk role
Hands-on experience supporting Windows and/or macOS users in a business environment
Ability to perform basic hardware troubleshooting (laptops, docks, monitors, peripherals)
Experience working with a ticketing system and managing tickets through resolution while communicating clearly with users
Practical experience with user account administration (e.g., Microsoft 365, Google Workspace, or similar platforms)
Basic understanding of endpoint/device management concepts (software installation, system configuration, updates)
Basic knowledge of computer networks and connectivity troubleshooting (Wi-Fi, LAN, VPN, remote access)
Working knowledge of IT security best practices (phishing, malware, lost/stolen devices) and ability to follow security policies and procedures
Strong communication skills and a friendly, user-focused support approach
Organized and detail-oriented, with the ability to document work, follow processes, and manage IT assets

Job Responsibility

Provide first-line IT support, primarily focused on the needs of the local office while also assisting remote employees
Manage, monitor, and resolve support tickets in Jira Service Management, keeping users updated in real time
Communicate clearly within tickets, following defined workflows, escalation paths, and SLA requirements
Manage user accounts, groups, mailboxes, and devices (M365, Entra ID, Intune, Mosyle)
Administer licenses and subscription products (M365, GCP, Azure, AWS)
Install, configure, and update endpoint operating systems (Windows, macOS, Linux)
Maintain IT asset management, including inventory, stock, purchasing, and related documentation
Create and update user guides and internal IT documentation
Support and manage office printers
Assist with security incident handling, including phishing, malware, and lost or stolen devices, in collaboration with the Cybersecurity team

What we offer

Medical, dental, and vision insurance (with family coverage options)
Life and disability insurance
401(k) plan with employer match
Flexible Spending Account (FSA) and Health Savings Account (HSA) options
15 days of paid time off (PTO)
Paid company holidays

Fulltime

New

It Support Technician (Junior)

We are looking for an IT Support Technician to join our Nuneaton-based IT team. ...

Location

United Kingdom , Nuneaton

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Some exposure to IT support, service desk, troubleshooting or hands-on technology — this could be through work experience, an apprenticeship, college course, certifications, home labs or personal projects.
Genuine interest in technology and a proactive approach to learning, with evidence of self-development such as CompTIA, Cisco, Microsoft, networking/security courses or practical tech experimentation.
Comfortable providing first-line support to colleagues face to face, with a friendly, helpful and approachable style.
Willingness to travel to London approximately once a month and as required (all travel expenses covered).

Job Responsibility

Deliver day-to-day IT support for Nuneaton factory, warehouse, and office users onsite, and for London office and work-from-home users remotely.
Support the Head of IT and IT Operations Team Leader in delivering planned IT projects.
Manage onsite IT requirements outside the scope of third-party support, including: Installing, moving, and modifying onsite equipment.
Supporting Nuneaton Factory and Warehouse IT hardware and infrastructure.
Supporting handheld devices, printers, and production line, packing, warehousing, and dispatch equipment.
Handling patching and network setup.
Acting as skilled “remote hands” for third-party providers when required.
Act as a point of contact for third-party partners and internal users to: Log, manage, and track support tickets using ManageEngine Service Desk Plus.
Monitor and chase ticket resolution.
Assist in scheduling support activities and onsite visits.

What we offer

All travel expenses covered for London visits.

Fulltime

IT Support Technician (Junior)

We are looking for an IT Support Technician (Junior) to join our London-based IT...

Location

United Kingdom , London

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Good communication skills for interacting with users of varying technical expertise
Experience in installing and supporting PC hardware and software technologies
Proficiency in Microsoft Office / M365, Windows 11, and other commercial applications
Knowledge of troubleshooting and supporting mobile devices (Apple / Android)
Understanding of structured cabling, network devices, patching, and TCP/IP
Experience with patching and upgrade processes (testing and rollout)
Knowledge of network and cybersecurity principles
Willingness to travel to Nuneaton approximately once a month and as required (all travel expenses covered)

Job Responsibility

Deliver day-to-day IT support for London office users onsite, and for Nuneaton site and work-from-home users remotely
Support the Head of IT and IT Operations Team Leader in delivering planned IT projects
Manage onsite IT requirements outside the scope of third-party support, including installing, moving, and modifying onsite equipment
Supporting London Office IT hardware and infrastructure
Providing remote support for Nuneaton Factory and Warehouse IT - including handheld devices, printers, and production line, packing, warehousing, and dispatch equipment
Handling patching and network setup
Acting as skilled “remote hands” for third-party providers when required
Act as a point of contact for third-party partners and internal users to log, manage, and track support tickets using ManageEngine Service Desk Plus
Monitor and chase ticket resolution
Assist in scheduling support activities and onsite visits

What we offer

Travel expenses covered

Fulltime

Junior IT Application Support Specialist

At Bosch, we shape the future by inventing high-quality technologies and service...

Location

Poland , Warszawa

Salary:

Not provided

Robert Bosch Sp. z o.o.

Expiration Date

Until further notice

Requirements

Experience in application support (preferably with document management systems)
Strong analytical and problem-solving skills
A solid understanding of ITSM practices and agile methodologies
Excellent communication skills – fluent in English, both written and spoken
Customer-centric attitude with a sense of ownership and initiative
Ability to work independently and collaboratively
German language skills are a plus

Job Responsibility

Provide 2nd-level support for our Document Management System (Document Backbone)
Resolve complex incidents escalated from 1st-level teams
Ensure smooth, secure, and efficient system performance
Advise stakeholders based on your functional and technical knowledge
Understand business needs and translate them into effective IT solutions
Identify recurring issues and propose sustainable fixes
Suggest and test functional enhancements
Support testing and quality assurance of new features
Work closely with product teams, developers, and business users
Contribute to a culture of agility, transparency, and shared responsibility

What we offer

Competitive salary + annual bonus
Hybrid work with flexible working hours
Referral Bonus Program
Copyright costs for IT employees
Private medical care and life insurance
Cafeteria System with multiple benefits (incl. MultiSport, shopping vouchers, cinema tickets, etc.)
Prepaid Lunch Card
Non-working days on the 31st of December

Fulltime

IT Support Team Lead/ Technical Support Supervisor

DeVry Greenhouses is seeking an experienced and hands-on IT Support Team Lead / ...

Location

Canada , Chilliwack

Salary:

36.60 CAD / Hour

DeVry Greenhouses Ltd.

Expiration Date

Until further notice

Requirements

Diploma or degree in Information Technology, Computer Science, or related field
3-5+ years of technical support experience in a corporate or enterprise environment
Previous leadership, supervisory, or team lead experience in an IT support environment
Strong knowledge of Windows environments, Microsoft 365, networking, and end-user support
Experience supporting desktops, laptops, printers, mobile devices, and VoIP systems
Familiarity with Active Directory, SharePoint, ticketing systems, and endpoint management tools
Strong troubleshooting, communication, organizational, and customer service skills
Valid BC Driver's License and willingness to travel occasionally between company locations
Must be legally authorized to work in Canada

Job Responsibility

Respond to users experiencing technical difficulties in person, remotely, and electronically
Diagnose, troubleshoot, and resolve hardware, software, network, and connectivity issues
Provide business systems, network, and Internet support to users
Research and implement solutions using technical manuals, user guides, and support documentation
Provide training and technical guidance to users in response to identified difficulties
Supervise and support junior IT support staff through coaching, scheduling, and ticket coordination
Manage escalated support requests and ensure timely ticket resolution
Support Microsoft 365 administration including user accounts, Teams, Exchange, SharePoint, and Intune
Set up and configure computers, mobile devices, printers, scanners, and related equipment for employee use
Maintain IT asset inventory, documentation, and problem/solution logs

What we offer

RRSP matching
extended health & dental benefits
professional growth and development opportunities

Fulltime

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Junior IT Support

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