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Junior IT Support Technician

hunterselection.co.uk Logo

Hunter Selection | B Corp™

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Location:
United Kingdom , Swindon

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

25000.00 - 28000.00 GBP / Year
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Job Description:

Are you an up and coming IT Support professional looking to take the next step in your career? I’m currently supporting an organisation that’s bringing in a Junior IT Support Engineer to be the first point of contact for all internal technical queries. If you enjoy problem‑solving, helping users, and want to build a strong foundation in IT, this is a great opportunity to learn and progress quickly.

Job Responsibility:

  • Act as the first point of contact for all user IT queries
  • Diagnose and resolve common issues across desktops, laptops, software and peripherals
  • Pass on more complex or long-running issues to the 2nd Line function
  • Contribute to internal documentation and “how‑to” guidance
  • Support account setups, permissions, device preparation, and other onboarding tasks
  • Follow established IT processes to ensure smooth day‑to‑day operations

Requirements:

  • Around 1-2 years’ experience in a customer-facing IT support or service desk role
  • Confident working with Windows, Office 365, Active Directory and basic networking principles
  • Experience using any recognised ticketing system
  • Comfortable speaking with users at all levels and explaining fixes clearly
  • Strong attention to detail and a methodical, organised approach
  • CompTIA A+, Network+ or similar qualifications are beneficial

Nice to have:

  • Awareness of basic networking concepts
  • Previous exposure to user management or permissions
  • A willingness to learn, develop and take on new challenges
What we offer:
  • Pension
  • Free parking
  • Incentives
  • Events

Additional Information:

Job Posted:
March 04, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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Hunter Selection | B Corp™ - All Job Offers
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