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The Junior IT Business Analyst is responsible for the administration, support, security, and continuous improvement of the company’s enterprise business applications. This role serves as a key liaison between IT, business users, auditors, and vendors, ensuring systems are secure, compliant, reliable, and aligned with business needs in a SOX-regulated environment.
Job Responsibility:
Administer, support, and maintain multiple enterprise and engineering applications
Coordinate application upgrades, patches, service packs, and testing across environments (sandbox, test, production)
Prioritize and resolve IT application support tickets
Coordinate with internal teams and external vendors to resolve application issues
Ensure timely communication and documentation of incidents and changes
Support SOX compliance requirements for IT systems
Maintain audit-ready documentation for controls, evidence, and procedures
Ensure segregation of duties, least privilege access, and proper approval workflows
Participate in internal and external audits and respond to audit requests
Provision, modify, and deprovision user access across enterprise applications
Review and validate role assignments and permissions
Monitor privileged access and ensure compliance with company security policies
Track and review system and application changes
Validate approvals, testing, and deployment documentation
Ensure changes align with established change management processes
Participate in planning, execution, and documentation of disaster recovery tests
Coordinate recovery validation for critical applications and databases
Identify risks and improvement opportunities in recovery procedures
Support and troubleshoot EDI processes and integrations
Coordinate with trading partners and vendors on EDI issues
Monitor EDI transactions and resolve exceptions
Requirements:
Bachelor's degree in information technology, Computer Science, or related field (or equivalent experience)
Experience supporting enterprise ERP systems
Understanding of IT controls, SOX compliance, and audit processes
Experience with application access and security
Familiarity with IT ticketing systems
Strong documentation and communication skills
Nice to have:
Experience with JD Edwards, and Microsoft Dynamics is a plus
Experience supporting SolidWorks or engineering applications
Familiarity with EDI systems and integrations is a plus
Exposure to database systems and reporting tools
Experience with .NET programming
What we offer:
Robust health and welfare benefits package that includes Life, Health, Dental, Vision