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Junior IT Application Support Specialist

https://www.bosch.pl/ Logo

Robert Bosch Sp. z o.o.

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Location:
Poland , Warszawa

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our promise to our associates is rock-solid: we enjoy our work, we inspire each other, we provide equal growth opportunities for all team members, all roles are represented in all countries. We grow together!

Job Responsibility:

  • Provide 2nd-level support for our Document Management System (Document Backbone)
  • Resolve complex incidents escalated from 1st-level teams
  • Ensure smooth, secure, and efficient system performance
  • Advise stakeholders based on your functional and technical knowledge
  • Understand business needs and translate them into effective IT solutions
  • Identify recurring issues and propose sustainable fixes
  • Suggest and test functional enhancements
  • Support testing and quality assurance of new features
  • Work closely with product teams, developers, and business users
  • Contribute to a culture of agility, transparency, and shared responsibility

Requirements:

  • Experience in application support (preferably with document management systems)
  • Strong analytical and problem-solving skills
  • A solid understanding of ITSM practices and agile methodologies
  • Excellent communication skills – fluent in English, both written and spoken
  • Customer-centric attitude with a sense of ownership and initiative
  • Ability to work independently and collaboratively
  • German language skills are a plus

Nice to have:

German language skills

What we offer:
  • Competitive salary + annual bonus
  • Hybrid work with flexible working hours
  • Referral Bonus Program
  • Copyright costs for IT employees
  • Private medical care and life insurance
  • Cafeteria System with multiple benefits (incl. MultiSport, shopping vouchers, cinema tickets, etc.)
  • Prepaid Lunch Card
  • Non-working days on the 31st of December

Additional Information:

Job Posted:
August 01, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
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