Junior IT Application Support Specialist, Robert Bosch Sp. z o.o.

Junior IT Application Support Specialist

Robert Bosch Sp. z o.o.

Location:
Poland, Warszawa

Category:
IT - Administration

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our promise to our associates is rock-solid: we enjoy our work, we inspire each other, we provide equal growth opportunities for all team members, all roles are represented in all countries. We grow together!

Job Responsibility:

Provide 2nd-level support for our Document Management System (Document Backbone)
Resolve complex incidents escalated from 1st-level teams
Ensure smooth, secure, and efficient system performance
Advise stakeholders based on your functional and technical knowledge
Understand business needs and translate them into effective IT solutions
Identify recurring issues and propose sustainable fixes
Suggest and test functional enhancements
Support testing and quality assurance of new features
Work closely with product teams, developers, and business users
Contribute to a culture of agility, transparency, and shared responsibility

Requirements:

Experience in application support (preferably with document management systems)
Strong analytical and problem-solving skills
A solid understanding of ITSM practices and agile methodologies
Excellent communication skills – fluent in English, both written and spoken
Customer-centric attitude with a sense of ownership and initiative
Ability to work independently and collaboratively
German language skills are a plus

Nice to have:

German language skills

What we offer:

Competitive salary + annual bonus
Hybrid work with flexible working hours
Referral Bonus Program
Copyright costs for IT employees
Private medical care and life insurance
Cafeteria System with multiple benefits (incl. MultiSport, shopping vouchers, cinema tickets, etc.)
Prepaid Lunch Card
Non-working days on the 31st of December

Additional Information:

Job Posted:
August 01, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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