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Junior HR Shared Service Specialist with Spanish

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Just Eat Takeaway.com

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Location:
Poland , Wroclaw

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Category:
Human Resources

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Contract Type:
Employment contract

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Salary:

Not provided
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Job Description:

We are launching our first Shared Services Center in Poland to support 30,000 couriers worldwide. To bring this ambitious project to life, we are looking for individuals to join our brand-new Global Courier Operations Team. In this role, you’ll focus on responding to courier inquiries and resolving the issues they report.

Job Responsibility:

  • Handling courier HR inquiries via a ticketing system and email or phone, as well as performing daily operational tasks related to the courier lifecycle, such as contract changes, work certificates, and employment confirmations
  • Providing support on HR-related matters — leaves, absences, etc.
  • Performing administrative tasks, such as absence management, maintaining and updating courier records, and more
  • Working daily with tools like Salesforce, Shiftplanning, and others
  • Following procedures and reporting any errors or inconsistencies
  • Supporting and advising couriers on HR-related queries, sharing insights with your manager, and actively seeking ways to improve processes

Requirements:

  • Spanish language proficiency at B2 level (daily communication with couriers and the local team in Spanish)
  • English at B2 level (some documentation and instructions)
  • A focus on providing support and effectively resolving inquiries

Nice to have:

  • Familiarity with tools like G Suite or Slack
  • Experience in customer service or support roles
What we offer:
  • Subsidized health insurance and sports card
  • Takeaway Pay — a lunch card
  • Opportunities to work in an international environment within a rapidly growing company
  • Training and continuous development opportunities within the role
  • A hybrid working system: 3 days from the office, 2 days from home
  • Your first experience in HR processes and an introduction to the basics of Spanish labor law
  • Daily use of Spanish and English

Additional Information:

Job Posted:
January 29, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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