Junior HR Knowledge Transformation Consultant

• Supporting the development, editing and formatting of HR knowledge
• Building HR knowledge into the ServiceNow knowledge base
• Supporting ongoing maintenance of knowledge within the ServiceNow knowledge base to ensure accuracy, consistency and compliance with standards
• Maintaining internal GDO documentation (SharePoint)
• Managing workload via cases within ServiceNow
• Collaborating with HR knowledge owners, subject matter experts, and internal stakeholders to gather information and support content updates
• Assisting in projects aimed at closing knowledge gaps or implementing updates driven by HR process changes
• Contributing ideas for improving knowledge management practices and user experience within the knowledge base
• Supporting broader knowledge management initiatives under the guidance of more senior team members
• Additional duties regarding knowledge base or process improvements might be required

• Experience in using MS office package (especially Word)
• Understanding of shared workspace platforms (SharePoint, MS Teams, etc.)
• Fluent English- B2/C1
• Willingness to write simple, accurate, attractive and user-friendly communications, manuals, instructions and FAQs
• Basic understanding of HTML or willingness to learn
• Comfortable working with digital tools and eager to develop technical skills
• Self-motivated and well-organized person
• Strong communication skills and willingness to collaborate with a variety of stakeholders
• Time management skills and ability to set up priorities
• Several years of experience in HR.

Experience in knowledge management, content creation, service delivery or a related area would be an asset

• International working environment and unique company culture fostering individual career growth and work-life balance
• Personal development opportunities and training in industry-leading tools
• Friendly and supportive team atmosphere
• Participation in global projects and process improvements
• Full-time employment contract with competitive salary
• Benefits package including medical care, life insurance, My Benefit cafeteria with co-financing for sports activities, employee wellbeing support program
• Flexible working hours (start between 7:30–10:00)
• Short Fridays (Monday to Thursday we work 8,5h, Friday is a 6-hour workday)
• Hybrid or stationary working model — based on your preference
• Modern office in an attractive location
• Health, dental, and vision insurance
• Paid time off and holidays
• Retirement benefits (including 401(k) matching)
• Educational reimbursement
• Parental leave
• Employee stock purchase plan
• Tax-saving options
• Disability and life insurance
• Pet insurance