Junior Help Desk Analyst Job at Robert Half (Lexington)

IT Service Desk Analyst

Provide technical support and maintain IT systems and hardware for an aerospace ...

Location

United States , San Jose

Salary:

95000.00 - 113000.00 USD / Year

Archer Aviation

Expiration Date

Until further notice

Requirements

1+ years of related IT work experience
Computer support related certifications or technical degree
Experience with support, set-up, and administration of typical end-user hardware, software, and services
Experience with desktop imaging or device management solutions
Strong interpersonal skills and ability to work in a fast-paced, agile environment
Strong attention to detail
Ability to move and lift IT equipment as necessary, including PCs, servers, and rack equipment

Job Responsibility

Provide day to day technical support to employees for computer, printer, basic network, and internal systems software & hardware
Installs, configures, and troubleshoots desktop systems, corporate mobile devices, workstations, servers, and printers
Provide A/V support
Maintains file and other data integrity for traditional and cloud-based systems
Plays critical role in On-boarding/Changes/Off-boarding such as systems and account preparation, computer and other data recovery, and data archiving and reissuing hardware to the field
Play critical role in executing core procedures to support on-boarding/off-boarding & provisioning of services from computer set-up to Identity Management set-up & administration
Participate in deploying and maintaining computer & device management/software push solutions
Provide occasional organized training or ramp-up such as project-based training, recurring training, or new hire orientation
Make recommendations for hardware and software solutions, adapt existing systems to new hardware revisions, & maintain hardware standards definition
Perform procedures to support Compliance requirements (SOX, ISO, and other)

Fulltime

Junior Help Desk Analyst

We are looking for a Junior Help Desk Analyst to join our team in Lexington, Mas...

Location

United States , Lexington

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 1 year of experience in a technical support or related role
Solid knowledge of computer hardware and software systems
Proven ability to diagnose and resolve technical issues effectively
Strong communication skills, both verbal and written, with a customer-focused approach
Capability to handle multiple tasks and work independently in a fast-paced setting
Familiarity with ticketing systems and experience in basic troubleshooting
Understanding of basic network troubleshooting concepts

Job Responsibility

Address and resolve user-reported hardware, software, and network issues with efficient troubleshooting techniques
Identify problems by actively listening to users and conducting thorough research
Deliver step-by-step guidance to users, ensuring they understand and follow the solutions provided
Record detailed information about issues and resolutions in the ticketing system
Escalate advanced technical concerns to senior team members when necessary
Build and maintain a comprehensive understanding of company technology and support procedures
Stay informed about emerging technologies and incorporate new knowledge into daily tasks

What we offer

medical
vision
dental
life and disability insurance
company 401(k) plan

Business Analyst - Patient Portal

If you're ready to be part of our legacy of hope and innovation, we encourage yo...

Location

United States of America , Palo Alto

Salary:

55.85 - 74.00 USD / Hour

Stanford Health Care

Expiration Date

Until further notice

Requirements

Bachelor's Degree in related field: COMPUTER SCIENCE, INFORMATION SYSTEMS OR A DIRECTLY RELATED FIELD OF ENGINEERING
Certification in relevant applications
Three (3) to Five (5) years of progressively responsible and directly related work experience in healthcare or technology related work environment
Ability to work in server operating systems such as AIX and Windows Server 2003 and 2008
Strong UNIX shell scripting skills
Strong WinBatch scripting skills
Mid-level Microsoft Office skills
Ability to diagnose and resolve complex technology problems
Ability and desire to learn specialized and advanced technology solutions
Ability to establish a set of tasks and activities associated with an intended outcome and timeline

Job Responsibility

Provide tier-2 support of application incidents reported through the help desk
Provide analytical assistance to junior team members to resolve application incidents, maintenance items, and enhancement requests
Perform daily monitoring of applications in production use
Coordinate application support with other information technology teams including Infrastructure, Integration, Reporting, and the help desk
Lead small to medium complexity software upgrade initiatives or enhancements to workflows including the design, build, and test phases
Modify tables/master files, make additions and changes and provide guidance to junior team members on these activities
Implement changes using documented procedures that are compliant with department’s policies and procedures
Take ownership of low to medium complexity issues and act as a liaison between customer and other support staff to facilitate resolution
Work with and mentor junior staff members to document workflows
Assist senior team members in developing and maintaining requirements/specifications and test cases for new or enhanced functionality to department applications

Fulltime

Microsoft Dynamics365 and Power Platform Support Analyst

The Microsoft Dynamics 365 and Power Platform Support Analyst will be responsibl...

Location

United Kingdom , Birmingham

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Excellent must have technical skills in: Dynamics 365 (Customer Engagement/CRM)
Excellent development skills in plugins (C#) and JavaScript
Power Automate
Managing solutions using Azure DevOps pipelines.
A minimum of 3 years of experience
A strong attention to detail and excellent troubleshooting/problem solving skills.
The ability to work independently and as part of a development or service desk team.
Help to train and mentor more junior colleagues.
Responsible for synchronising Dev, Test, Training, Pre Prod and Production Environments.
BAU support on various priority levels (P1 (High), P2, P3 P4 (Low)) and bug-fixing.

Job Responsibility

Supporting and enhancing the Dynamics 365 and Power Platform solutions for clients.
Undertaking support, maintenance and development tasks on the Dynamics365 and Power Platform estate for a large NTT DATA client in the public sector.
Leading the service, from taking transition of the D365 and Power Platform estate from the current team to helping establish a fully fleshed out service.
Building working relationships with key client, incumbent and NTT DATA stakeholders, including other NTT DATA technical support and engineering teams.
Working as part of our Microsoft Business Applications team to support our client in resolving their incidents and service requests.
Working on processing small to medium development/enhancement requests for existing clients and looking for opportunities to improve solutions where appropriate.
Troubleshooting and problem solving
picking up existing solutions and reviewing how things are configured/developed, and use supporting documentation to help troubleshoot issues.
Working across a range of clients and industries.
Working with core technologies day-to-day: Dynamics 365 (Customer Engagement/CRM), C# plugins, JavaScript and Power Automate.

What we offer

A range of tailored benefits that support your physical, emotional, and financial wellbeing.
Continuous growth and development opportunities.
The opportunity to have flexible work options.

Senior Research Analyst

This role is part of our Technology Business Unit, based in the vibrant cities o...

Location

North Macedonia; Hungary , Skopje; Budapest

Salary:

Not provided

BASIC/DEPT®

Expiration Date

Until further notice

Requirements

At least 5 years of experience in research/insight/strategy roles (agency, consultancy, or client-side)
Strong qualitative expertise (interviews, ethnography, workshops, focus groups) and confidence leading sessions with clients
Solid quantitative capability: comfortable working with audience datasets and tools such as GWI, and able to learn new platforms quickly
Excellent synthesis and storytelling skills—able to turn complexity into simple, human, actionable narratives
Strong communication and presentation skills, including the ability to run stakeholder/client sessions
Highly organised and dependable, able to manage multiple projects at once without sacrificing quality
A collaborative, proactive “builder” who brings momentum, supports others, and helps shape how the research team operates
Curiosity about emerging technology (including AI) and how it can speed up and strengthen insight generation
Full working proficiency in the English language
Located and directly available to start working from our Skopje or Budapest offices

Job Responsibility

Lead research projects end-to-end (scoping, design, fieldwork, analysis, and delivery), choosing the right qualitative and/or quantitative methods for the brief
Plan and run interviews, ethnographies, workshops, focus groups, and other qualitative approaches that uncover real human behaviour
Use audience datasets and research tools (e.g. GWI and others) to build audience profiles, map behaviours, and support media and creative planning
Synthesize multiple sources (qual + quant + desk research) into clear narratives and practical recommendations for stakeholders and clients
Turn findings into direction that shapes brand strategy, media planning, creative development, and customer experience
Collaborate closely with strategists, creatives, media teams, data/tech specialists, and product teams to ensure insights land and are used
Own the end-to-end insight process for selected Category Signals clusters—shaping briefs with cluster/client leads and delivering monthly outputs
Translate top cluster/client questions into focused, answerable briefs, balancing trend scanning with category and client context
Help refine Category Signals into a format that is repeatable, efficient to produce, and easy to read and act on (not long reports)
Reuse and adapt cross-category themes (e.g. AI, profitability, sustainability) while keeping signals relevant to each category

What we offer

Hybrid working policy
Stay happy and healthy with a contribution to your health through the OpenUp platform and access to a private health insurance
A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards
Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications
Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities

New

Designer

Creatives at AKQA (part of WPP) apply artistry and craftsmanship to strategic in...

Location

Netherlands , Amsterdam

Salary:

Not provided

AKQA

Expiration Date

Until further notice

Requirements

Proven Craft: A strong portfolio showing exceptional craftsmanship, sharp concepts, and a growing range across brand and digital work
Visual Storytelling: A conceptual thinker who designs with meaning and intent, grounding ideas in the why and bringing them to life with precision and taste
Relevant Experience: 2+ years as a Designer or (Digital) Art Director in an agency or similarly fast-paced creative environment
Tool Fluency: Proficient use of Figma and Adobe, with an understanding of motion principles and experience working with AI
System Mindset: Experience applying and contributing to scalable visual systems, with an appreciation for both the big picture and the details
Multidisciplinary Range: Eager to develop and apply skills across brand identity, campaign art direction, and digital product design
Clear Persuasion: Clear communicator, able to articulate design ideas effectively to internal teams and keen to develop presentation skills for wider audiences
Cultural Curiosity: Actively engaged with design, art direction, culture, technology, and emerging trends, with an interest in AI and its creative potential
Adaptive Energy: Flexible and resilient, ready to embrace evolving briefs, new challenges, and change
Can-Do Mindset: Proactive, solution-oriented, and positive, with a genuine drive to learn, grow, and make better work

Job Responsibility

Concept & Craft: Contribute to and execute innovative visual design from concept to delivery across brand, campaign, and digital experiences, under the guidance of senior team members
Independent Contribution: Deliver high-quality design work with a strong sense of ownership and attention to detail, seeking feedback and support when needed
Meaning into Form: Translate strategic insights into compelling visual narratives and distinctive design codes, understanding the 'why' behind the work
Systematic Application: Apply and contribute to scalable visual systems, ensuring consistency and craft across platforms, channels, and moments
Visual Intent: Draw inspiration from culture, fashion, photography, and design to inform and contribute to distinct, contemporary art direction
Clear Communication: Present design work clearly and articulate design decisions to internal teams, with opportunities to present to clients
Interdisciplinary Team Collaboration: Collaborate effectively with strategists, client service, delivery, writers, developers, and fellow designers to push ideas further and make the work better

New

Ward clerk

Join our dedicated NHS team as a Ward Clerk and play an essential role in keepin...

Location

United Kingdom , County Antrim

Salary:

12.51 GBP / Hour

Brook-St Hiredonline

Expiration Date

Until further notice

Requirements

Commitment to equality, diversity, and inclusion
Proactive attitude towards health and safety
Adherence to Trust policies such as Smoke Free and IT Security policies
Maintaining high standards of attendance, appearance, and conduct
Full cooperation with infection prevention and control measures

Job Responsibility

Welcome patients, visitors and staff with a warm, professional approach
Use computer systems to input and retrieve vital information
Maintain filing systems and process mail efficiently
Collate and share information accurately across the team
Take and relay messages with care and confidentiality
Manage queries from patients and staff, ensuring everyone feels supported
Prepare, organise, and transport medical records safely
Schedule appointments and arrange meetings
Provide essential administrative support such as photocopying and document handling

What we offer

paid holidays
pension

Fulltime

New

SEN Teaching Assistant – Year 4

A supportive, friendly primary school in Worthing is searching for a confident S...

Location

United Kingdom , Worthing

Salary:

Not provided

Pink Tile Education Ltd

Expiration Date

Until further notice

Requirements

Experience supporting pupils with Autism (ASD) in KS2
Experience with emotional regulation strategies
Experience with visual timetables, social stories and structured routines
Experience building confidence and independence through gentle guidance
Experience working collaboratively with teachers and SEN staff
Must be calm, patient and child‑centred
Must be reliable, proactive and resilient
Must be able to build secure, positive relationships
Must be a real team player who communicates well
Must hold or be willing to obtain an Enhanced DBS check or Enhanced check for Regulated Activity with the Disclosure & Barring Services

Job Responsibility

Working 1:1 with a Year 4 student with ASD
Providing clear routines and predictable transitions
Providing calm, structured classroom support
Helping with emotional regulation and focus
Providing gentle behaviour support using visuals and positive reinforcement
Supporting core learning (literacy, numeracy, small‑group tasks)
Providing strong relational connection and a safe, trusted adult presence
In‑class support and short, targeted interventions
Working closely with the class teacher and SENCo

What we offer

Supportive class teacher & SENCo
A lovely school community
Competitive daily rate
The chance to make a long‑lasting difference in a child’s journey

Fulltime

Junior Help Desk Analyst

Robert Half

Location:
United States , Lexington

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 13, 2026

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Location:United States , Lexington

Category:IT - Administration

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:March 13, 2026

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