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Junior Finance Business Partner - Customer Experience

United Kingdom, London 47000.00 GBP / Year · Job Posted May 29, 2026
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Job Description

We are seeking a Junior Finance Business Partner to join our team based from our Head Office in London Bridge (hybrid working). In this role, you will partner with key business areas to provide a high-quality insight-led financial analysis service that drives value, controls costs and supports informed decision-making. Working with the Senior Leadership team in Customer Experience, you will translate data into clear, actionable insight on performance, risks and opportunities, while taking ownership of financial performance. You will support budgeting and forecasting, challenging plans and aligning them to strategy, whilst building strong relationships with finance and non-finance stakeholders. You will also provide practical financial guidance and drive improvements in reporting, systems and processes through data, automation and new technologies (including AI).

Job Responsibility

  • Own financial performance for designated areas, delivering clear analysis of results, forecasts and plans
  • Translate financial data into actionable insight, highlighting risks, opportunities and recommendations
  • Support stakeholders in understanding performance drivers to enable better decision-making
  • Contribute to budgeting, forecasting and medium-term planning, including scenario and sensitivity analysis
  • Constructively challenge assumptions to ensure robust and realistic financial plans
  • Partner with operational teams to track KPIs and drive performance accountability
  • Support business cases, investment appraisals and cost optimisation initiatives
  • Improve reporting through automation, standardisation and simplification
  • Develop insight-led dashboards using data visualisation tools (e.g. Power BI)
  • Leverage data, analytics and emerging technologies to enhance forecasting and insight
  • Act as a key link between FP&A, Financial Accounting and operational teams
  • Build strong stakeholder relationships, influencing decisions with data-led insight
  • Provide informal support and mentoring to developing finance professionals where appropriate

Requirements

  • Degree and qualified or part qualified in a recognised accountancy qualification (CIMA/ACCA or equivalent)
  • Solid understanding of how financial performance drives business outcomes
  • Experience leading or supporting budgeting and forecasting at a directorate level
  • Excellent presentation skills and can communicate complex financial information to a range of stakeholders, including non-finance
  • Confident working with finance systems, experience with Oracle and IBM TM1 is a bonus
  • Understanding of track and train environments with an appreciation of its commercial and operational environment (desirable)

Nice to have

  • Experience with Oracle and IBM TM1
  • Understanding of track and train environments

What we offer

  • Final salary pension
  • 25 days annual leave allowance (plus bank holidays)
  • Free rail travel across our networks

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