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Based in the Lisbon area with travel throughout Portugal, you will provide technical support and maintenance for our diagnostic equipment to our clients (hospital laboratories, private laboratories, and research institutions).
Job Responsibility:
Installation, preventive maintenance, and basic corrective maintenance of in-vitro diagnostic equipment
Remote technical support and on-site support at customer facilities when necessary
Support and training end users in equipment operation and basic troubleshooting
Collaboration with senior technicians and technical support team
Requirements:
Technical education in Electronics with a strong practical focus, equivalent to completion of secondary education (12th grade)
Experience and technical aptitude for servicing medical equipment, electromechanical systems and hardware troubleshooting and repair
Basic to intermediate knowledge of software and Windows operating systems, including but not limited to, system configuration and networks and communications setup
Good command of English, both written and spoken
Effective communication skills and ability to build positive relationships with customers
Proactive, responsible, and eager to learn
Strong team spirit
Willingness to travel within the entire Portuguese territory with nights out
Nice to have:
Earlier experience in technical support for clinical laboratory or in-vitro diagnostic equipment is a plus, but not mandatory
What we offer:
Competitive salary, adjusted to experience and skills
Meal allowance
Health insurance
Company car
Structured onboarding and on-the-job training
Opportunity to grow professionally in the medical diagnostics field